Summary
Overview
Work History
Education
Skills
Contacts
Timeline
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Eric Harrison

Sherman Oaks,California

Summary

Dedicated professional with demonstrated strengths in troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

25
25
years of professional experience

Work History

Warehouse Lead

SOVA, Jewish Family Services-Silicon Valley
Los Angeles, CA
06.2024 - Current
  • Monitored and tracked daily transport operations, ensuring that all vehicles were running safely and efficiently.
  • Resolved customer complaints related to transport services in a timely manner.
  • Planned routes taking into consideration traffic conditions, weather forecasts and availability of resources.
  • Provided assistance in resolving disputes between drivers and customers over delivery issues or delays caused due to unforeseen circumstances.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Consistently met company and department objectives within budget and time constraints.
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Worked closely with purchasing department to ensure timely delivery of goods from vendors.
  • Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.

Assistant Transportation Manager

Jewish Family Services of Los Angeles
Los Angeles
01.2024 - 05.2024
  • Monitored and tracked daily transport operations, ensuring that all vehicles were running safely and efficiently.
  • Maintained accurate records of driver's logs, vehicle registration numbers and license details.
  • Analyzed operational data to identify areas for improvement in terms of cost-efficiency and safety measures.
  • Resolved customer complaints related to transport services in a timely manner.
  • Provided assistance in resolving disputes between drivers and customers over delivery issues or delays caused due to unforeseen circumstances.
  • Planned routes taking into consideration traffic conditions, weather forecasts and availability of resources.

SENIOR RECEIVER

Shoppe Amber Interiors
Canoga Park, California
10.2021 - 03.2023
  • Tracked inventory received with entries into company software and notified management of problems with shipments
  • Helped management maintain accurate inventory records for in-house supplies and equipment
  • Updated computer system with shipping and receipt activity
  • Routed materials correctly with accurate shipping orders and bills of lading
  • Identified damaged and defective items with thorough inspections
  • Documented receiving delays and challenges to assist with proper resource allocation and production scheduling
  • Checked goods received against purchase orders or invoices
  • Verified orders and packaged and labeled merchandise
  • Verified product condition, style and details against packing lists at receiving
  • Validated inventory numbers with cycle counts and full audits
  • Unloaded trucks and documented [Type] information to log into inventory system.

LOGISTICS ASSOCIATE

IKEA
Burbank, CA
08.2010 - 03.2018
  • Train new hires on proper job procedures and safety guidelines
  • Work with all department team members to address and remedy stock levels and discrepancies
  • Reduced budget overage's by addressing claims for lost or damaged products
  • Supported shipping department operations and inventory control
  • Drafted shipment documents, including BOLs, packing lists, invoices, and shipping labels.

ASSISTANT STORE MANAGER

BevMo
Van Nuys, CA
05.2008 - 06.2010
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Onboard new employees, including training, mentoring and new hire documentation
  • Maximized coverage for operations needs through effective scheduling and assignment delegation
  • Kept optimal inventory levels to control costs while keeping store ready for expected demands
  • Led by example to inspire team members through high-quality performance, collaboration, and teamwork
  • Assisted with purchasing and record-keeping tasks, including payroll, scheduling, and cash register deposits and receipts
  • Increased sales by overseeing successful promotional strategies and in-store events
  • Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies.

ASSISTANT DEPARTMENT HEAD

Whole Foods
Sherman Oaks, California
06.1999 - 05.2008
  • Kept employees satisfied and working hard through consistent training, mentoring and support
  • Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points
  • Achieved revenue targets by coaching employees on promotional strategies
  • Transported items using forklifts and pallet jacks
  • Kept all areas clean, organized and in line with company professional standards
  • Maintained attractive, well-organized displays with regular resets
  • Met financial and administrative targets, accurately tracking funds and keeping records current.

Education

BFA -

California Institute Of The Arts

Certification - Human Resources -

UCLA

Skills

  • Analytical thinking
  • Logistics support
  • Material handling
  • Data recording
  • Shipping documentation
  • Cycle counting
  • Inventory auditing
  • Product inspection
  • Written communication
  • Task prioritization
  • Time management
  • Performance improvement
  • Scheduling

Contacts

Upon request

Timeline

Warehouse Lead

SOVA, Jewish Family Services-Silicon Valley
06.2024 - Current

Assistant Transportation Manager

Jewish Family Services of Los Angeles
01.2024 - 05.2024

SENIOR RECEIVER

Shoppe Amber Interiors
10.2021 - 03.2023

LOGISTICS ASSOCIATE

IKEA
08.2010 - 03.2018

ASSISTANT STORE MANAGER

BevMo
05.2008 - 06.2010

ASSISTANT DEPARTMENT HEAD

Whole Foods
06.1999 - 05.2008

BFA -

California Institute Of The Arts

Certification - Human Resources -

UCLA
Eric Harrison