Eric Harris Poindexter
Maplewood
Summary
Sales/Account Management Professional with 12yrs of working experience. Dedicated, hard working, and organized individual who is always willing to tackle new experiences, challenges, and opportunities for development. Recognized as the Top Sales Performer for 2021, 2022 & 2023
Overview
11
11
years of professional experience
Work History
Account Manager
NetSuite
New York City
03.2024 - Current
- Managed a portfolio of NetSuite customers to drive adoption and expansion across ERP, CRM, PSA, Accounting, and eCommerce solutions
- Identified upsell and cross-sell opportunities, delivering tailored business application solutions within existing client accounts
- Built and maintained a strong sales pipeline, consistently meeting or exceeding monthly quota objectives through strategic forecasting and execution
- Accelerated deal velocity by coordinating quotes, contracts, customer references, and internal resources
- Collaborated cross-functionally with internal teams including leadership, marketing, and enablement to enhance sales performance
- Analyzed customer needs to develop growth strategies, increase satisfaction, and ensure long-term retention through consultative account management
Senior Advisor Manager
Corpay One
Washington DC
11.2022 - 09.2023
- Developed new relationships in Mid-Large Size Accounting and Bookkeeping firms across the U.S.
- Developed partnerships with accounting app partners, influencers and professional groups.
- Helped onboard firms and their clients onto the Corpay One Accounting Automation solution, primarily focusing on clients who need outsourced bill payment services.
- Researched and understood the prospective client’s business goals, objectives, and challenges so you can advocate for their needs as we further develop our solutions, people, processes and technologies that will help us scale and win in this market.
- Presented and demonstrated our solutions live with clients and prospects, both in person and virtually.
- Collaborated with and helped support our marketing team to improve and/or create internally generated marketing and sales collateral to highlight product/services value proposition
- President's Club Winner 2021 & 2022
Advisor Manager
Corpay One
Washington DC
04.2021 - 11.2022
- Develop new relationships in accounting and bookkeeping firms across the U.S.
- Help accounting and bookkeeping firms bring their clients onto the Corpay One Accounting Automation solution, primarily focusing on clients who need outsourced bill payment services.
- Help firms onboard, learn and scale up their use of the Corpay One service with clients.
- Research and understand the prospective client’s business goals, objectives, and challenges so you can advocate for their needs as we further develop our solutions, people, processes and technologies that will help us scale and win in this market.
- Present and demonstrate our solutions live with clients and prospects who are interested in learning more about how our solutions will work for them and their clients.
Senior Account Development Consultant
Receipt Bank
Washington D.C.
06.2019 - 04.2020
- Manage 400+ accounts(including Enterprise)
- Travel to various locations across the U.S/Canada to present our value and meet with clients
- Utilize Salesforce Reporting and Consultative Selling techniques to forecast cross sell opportunities and prevent client churn
- Mentor colleagues and provide day-day assistance
- Consistently overachieved my monthly quotas in past 6 months at an avg of 140%
Account Development Consultant
Receipt Bank
Washington D.C.
08.2017 - 06.2019
- Analyze current systems and processes for firms and identify their inefficiencies
- Help reengineer accounting firms to save time on data collection and processing
- Manage accounts by utilizing CRM tools, such as Salesforce and others
- Specialize in creating paperless environments for traditionally paper driven firms
- Help firms leverage cloud based systems, to improve productivity and increase capacity without increasing number of staff
Business Advisor
RapidAdvance
Bethesda
11.2014 - 05.2017
- Sold various business-financing products to small-medium size businesses in the U.S. and Canada. Inside sales role, called warm and cold leads . Usually making 60-75 calls per day while being on the phone for an average of 2 hours.
- Funded highest total dollar amount in a month (1.4M) in my position (2016);
- Consistently held the highest signing to fund percentage amongst my peers
- Managed assigned leads, gathered data on potential clients to understand their business, identify their financial needs and facilitate funding;
- Documented, tracked, and monitored all leads/clients and interactions within Salesforce.
Education
Bachelor's Degree - Sports Management, Economics
Howard University
Skills
- Channel Sales
- Customer relationship management
- Sales forecasting
- Consultative selling
- Account retention strategies
- Project management
- C-Level
- Technology Sales
Awards
President's Club Award Winner 2022, President's Club Award Winner 2023
Timeline
Account Manager
NetSuite
03.2024 - Current
Senior Advisor Manager
Corpay One
11.2022 - 09.2023
Advisor Manager
Corpay One
04.2021 - 11.2022
Senior Account Development Consultant
Receipt Bank
06.2019 - 04.2020
Account Development Consultant
Receipt Bank
08.2017 - 06.2019
Business Advisor
RapidAdvance
11.2014 - 05.2017
Bachelor's Degree - Sports Management, Economics
Howard University
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