ERIC HAYES
Endicott
Summary
Experienced and dependable security professional with over 10 years of experience in facility protection, surveillance monitoring, incident response, and customer service. Proven record of maintaining safe environments across healthcare, retail, and community settings. Holds active security credentials with strong communication and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Security Officer
William Jane
04.2025 - Current
- Ensure a safe and secure environment through screening patrons and monitoring security cameras.
- Verify client identification for compliance purposes.
- Maintain a welcoming environment for guests upon entry.
Security & Inventory Specialist
Smoking Scholars
11.2024 - 03.2025
- Ensured daily safety of staff and customers through proactive monitoring.
- Controlled access and ID verification for 100+ patrons daily.
- Prevented theft using video surveillance and coordinated incident reports.
Family Life Sports Coordinator
Jewish Community Center
07.2023 - 09.2024
- Maintained a secure environment for youth programs and family events.
- Supervised 5 youth coaches and coordinated program improvements.
Director of Operations & Security Coordinator
JCC Harlem & Manhattan
11.2022 - 07.2023
- Managed building operations and security for events with 100+ attendees.
- Supervised facility maintenance and vendor access to secure areas.
- Developed safety procedures and coordinated with city agencies.
Operations Manager
JCC Harlem & Manhattan
08.2018 - 11.2022
- Led on-site operations during events, ensuring security compliance.
- Scheduled and supervised security staff for shift coverage.
- Oversaw access control and emergency preparedness efforts.
Site Supervisor
JCC Harlem & Manhattan
09.2017 - 08.2018
- Supervised security staff, screened patrons, and managed crowd control.
- Coordinated front-of-house logistics for community events.
Security Officer
Memorial Sloan Kettering Cancer Center
09.2011 - 01.2018
- Conducted routine security rounds and maintained safety protocols.
- Monitored surveillance systems across multiple floors.
- Assisted with incident investigations and reports.
Education
Associate Degree - Nursing
Broome Community College
Skills
- Active Security License
- Surveillance Monitoring & Incident Reporting
- Access Control Systems POS Systems Microsoft Office Suite
- Conflict Resolution Customer Service Emergency Response
Timeline
Security Officer
William Jane
04.2025 - Current
Security & Inventory Specialist
Smoking Scholars
11.2024 - 03.2025
Family Life Sports Coordinator
Jewish Community Center
07.2023 - 09.2024
Director of Operations & Security Coordinator
JCC Harlem & Manhattan
11.2022 - 07.2023
Operations Manager
JCC Harlem & Manhattan
08.2018 - 11.2022
Site Supervisor
JCC Harlem & Manhattan
09.2017 - 08.2018
Security Officer
Memorial Sloan Kettering Cancer Center
09.2011 - 01.2018
Associate Degree - Nursing
Broome Community College
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