Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eric Herbeck

Round Rock,TX

Summary

Dynamic and detail-oriented professional with extensive experience in parts delivery and customer service at Principle Distribution. Proven track record in inventory management and safe driving, ensuring timely deliveries and fostering strong client relationships. Adept at problem-solving and maintaining accurate records, contributing to operational excellence and customer satisfaction.

Auto Parts Delivery Driver with extensive knowledge of automobile parts and maintenance. Clean-cut, outgoing and punctual driver with experience in maintaining client relationships and fuel transport safety.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Parts Delivery Driver/Bulk Order Filler

Principle Distribution
11.2022 - Current
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Pulled parts off store shelves to fill customer orders.
  • Checked parts computer for stock items and initiated special orders.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Inspected load security and checked for damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Fostered positive working relationships with regular customers.
  • Kept detailed records of deliveries and money received from customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Assistant Manager

Mister Car Wash
12.2017 - 12.2021
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed detailed plans based on broad guidance and direction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Parts to Service

Central Texas Harley Davidson
05.2012 - 04.2017
  • Paid attention to detail while completing assignments.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong communication and organizational skills through working on group projects.

Education

GED -

David Crockett
Austin, TX

Skills

  • Inventory counting
  • Product delivery
  • Warehouse support
  • Safe driving
  • Payment collection
  • Local routes
  • Recordkeeping experience
  • Excellent customer service
  • Parts delivery
  • Vehicle maintenance
  • Punctuality
  • Order picking
  • Maintenance and repair
  • Route management

Languages

Spanish
Native or Bilingual

Timeline

Parts Delivery Driver/Bulk Order Filler

Principle Distribution
11.2022 - Current

Assistant Manager

Mister Car Wash
12.2017 - 12.2021

Parts to Service

Central Texas Harley Davidson
05.2012 - 04.2017

GED -

David Crockett

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