Summary
Overview
Work History
Education
Skills
Certification
Languages
Authorized to work in the US for any employer
Timeline
Generic

Eric Hidalgo

Paterson,NJ

Summary

Bilingual in English and Spanish with a strong commitment to delivering exceptional customer service. Adheres to strict safety and security protocols while effectively representing the company. Prioritizes time management and organization to consistently meet daily goals. Driven by a passion for helping others and continuous improvement in professional skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fedex Ground Driver

CBI Express
Dover, NJ
05.2023 - Current
  • Inspected delivery sites for proper unloading procedures and safety protocols.
  • Utilized GPS navigation systems when necessary to get to destinations efficiently.
  • Delivered goods on time and in good condition to specified locations.
  • Performed basic maintenance tasks such as checking fluid levels, tire pressure.
  • Responded quickly and professionally to emergency situations on the road.
  • Communicated regularly with dispatchers regarding route changes or delays.
  • Followed all traffic laws and obeyed speed limits at all times during deliveries.
  • Ensured that hazardous materials were transported safely in accordance with regulations.
  • Maintained a professional demeanor at all times when interacting with customers.
  • Adhered to company policies regarding safety standards while driving.
  • Conducted pre-trip inspections of vehicles to ensure safety and compliance with regulations.
  • Stayed up-to-date on changing transportation rules and regulations.

Driver

Amzoniclogistics
Mahwah, NJ
12.2021 - 04.2023
  • Utilized GPS navigation systems to plan efficient delivery routes.
  • Delivered goods and services to customers punctually and in excellent condition.
  • Inspected vehicles for mechanical and safety issues, ensuring proper working order.
  • Ensured compliance with DOT regulations governing cargo transportation.
  • Managed time effectively while making multiple stops along designated routes.
  • Performed basic maintenance tasks, including checking oil levels and tire pressure.
  • Participated in training on safe driving practices and defensive driving techniques.
  • Loaded and unloaded goods using hand-trucks or pallet jacks.

Cashier

Walgreens
New York, NY
12.2018 - 12.2020
  • Issued receipts, refunds, and credits to customers efficiently.
  • Maintained organized checkout area while restocking supplies as needed.
  • Resolved customer complaints in alignment with company policy.
  • Stocked shelves promptly to ensure product availability.
  • Ensured compliance with safety regulations throughout store environment.
  • Greeted customers and addressed inquiries regarding products and services.
  • Assisted customers via phone with store operations and order placement.
  • Utilized suggestive selling techniques to enhance add-on sales.

Stocker

TJX Companies
New York, NY
01.2017 - 10.2018
  • Processed returns in compliance with company policy, ensuring accuracy and efficiency.
  • Packed boxes for shipment using suitable packing materials to prevent damage.
  • Operated motorized equipment, including forklifts and pallet jacks, to facilitate operations.
  • Removed outdated products from shelves to maintain inventory standards.
  • Loaded trucks with outgoing orders based on customer shipping manifests.
  • Stocked shelves with newly arrived products to optimize display and accessibility.
  • Received stock items, counted inventory, and recorded data for accurate tracking.

Education

High School Diploma -

Mott Haven Community High School
The Bronx, NY
06-2014

Skills

  • GPS navigation and route planning
  • Customer service and support
  • Pre-trip and vehicle inspections
  • Heavy lifting and physical endurance
  • Air brake certification
  • Class A commercial driver's license
  • DOT compliance and traffic law knowledge
  • Delivery scheduling and logistics management
  • Stress management skills

Certification

  • A Commercial Driver's License Class A
  • Dot license

Languages

Spanish
Full Professional

Authorized to work in the US for any employer

  • Authorized to work in the US for any employer

Timeline

Fedex Ground Driver

CBI Express
05.2023 - Current

Driver

Amzoniclogistics
12.2021 - 04.2023

Cashier

Walgreens
12.2018 - 12.2020

Stocker

TJX Companies
01.2017 - 10.2018

High School Diploma -

Mott Haven Community High School

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