Eric Hires
Low voltage/POS technician
Statesboro,GA
Summary
Proven Field Technician with extensive experience at C1 Technical Services, excelling in system installation, troubleshooting, and professional communication. Demonstrated success in emergency maintenance and project deployment, earning high client praise. Skilled in equipment installation and interpersonal relations, consistently achieving project objectives with efficiency.
Overview
10
10
years of professional experience
Work History
Field Technician Assistant
C1 Technical Services
01.2021 - Current
NRO installation and support
Project deployment
Go live support
Remodel installation
Server Swap deployment
Pos upgrade deployment
Field Service Technician
Locus Recruiting/CDW
01.2019 - 01.2021
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
NRO Installation
Project deployment
Time clock deployment
Pos upgrade project
Remodel installation
Field Service Technician
Dumac Business Systems
01.2014 - 01.2019
Wendy’s Franchise service work
Install new store cabling and hardware
Drive thru systems
Digital menu boards
Pos systems
Camera systems
Go live support
Break/fix support
Extensive travel required
Education
Associate In Electronics - Electronics/Computer/Industrial
Altamaha Technical College
Jesup, GA01.2001
Skills
- Data collection techniques
- Diagnostic Skills
- System Installation
- Instrument Calibration
- Workplace Safety
- Professional Communication
- System Upgrades
- Interpersonal and written communication
- Hardware Repair
- Project Management
- Equipment Maintenance
- Equipment Installation
- System Configuration
- Technical Support
- Hardware and software installation
- Equipment installation and repair
- Data cabling installation
- Troubleshooting systems
- Router Installation and Optimization
- System Repair
- Device Installation
Timeline
Field Technician Assistant
C1 Technical Services
01.2021 - Current
Field Service Technician
Locus Recruiting/CDW
01.2019 - 01.2021
Field Service Technician
Dumac Business Systems
01.2014 - 01.2019
Associate In Electronics - Electronics/Computer/Industrial
Altamaha Technical College
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