Eric Hobbs
Anchorage,AK
Summary
Hardworking Professional with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, and exceptional interpersonal skills. High levels of adaptability in a quick changing environment. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
1
1
year of professional experience
Work History
E-Commerce Assistant Manager
Fred Meyer
Anchorage, AK
09.2023 - Current
- Oversaw a staff of 12 individuals
- Responsible for maintaining a consistent flow of approximately $10,000 in daily sales
- Generated promotional sales for targeted campaigns aimed at increasing sales volume.
- Performed regular audits of ordering processes to identify areas needing improvement.
- Provided guidance and training to new staff members on proper order management procedures.
- Efficiently responded to customer inquiries about product availability, pricing, delivery timelines, and other associated concerns.
- Formulated and implemented strategies aimed at maximizing efficiency in order fulfillment processes.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Oversaw operations of employees responsible for receiving, storing, and shipping goods.
- Scheduled and allocated resources efficiently to maintain proper staffing for shifts.
- Responsible for ensuring smooth department operations by handling opening and closing procedures.
Weight Room Attendant
Mountain City Academy
Anchorage, AK
04.2023 - 08.2023
- Wiped down exercise mats, weights and equipment prior to and after use.
- Taught one-on-one fitness lessons.
- Identified different muscle groups and explained ways to strengthen specific muscles.
- Understood and communicated facility rules and standards and monitored guest activities to verify compliance.
- Reported required maintenance or repairs to management and maintained supply inventory.
- Opened and closed establishment on time with proper setup and procedure.
Education
Business Management
Grand Canyon University
Phoenix, AZSkills
- Customer Service
- Planning & Organizing
- Team Building
- Problem Solving
- Schedule Management
- Computer Skills
- Distribution Coordination
- Friendly, Positive Attitude
Timeline
E-Commerce Assistant Manager
Fred Meyer
09.2023 - Current
Weight Room Attendant
Mountain City Academy
04.2023 - 08.2023
Business Management
Grand Canyon University
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