Eric Hollifield
Winder,GA
Summary
Experienced HVAC commercial sales and project manager with a strong background in HVAC service, sales, and field operations. Skilled in customer service, contract negotiation, and project coordination. Proven ability to manage client communication, support project execution, and maintain high satisfaction.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Commercial Account/Project Manager
Paulson Cheek Mechanical
Norcross, Georgia
2024 - Current
- Prepared quotes for HVAC repairs and equipment replacement.
- Managed customer relationships, communicated progress updates, and resolved issues to maintain high client satisfaction levels.
- Developed project plans, identified resources, and allocated tasks to ensure successful completion of projects.
- Conferred with project personnel to identify and resolve problems.
- Organized subcontractor coordination for field work and site access.
- Cultivated strong working relationships with vendors and suppliers by negotiating contracts and ensuring timely payments were made.
Commercial HVAC Sales
Paulson Cheek Mechanical
Norcross, Georgia
2016 - 2024
- Coordinated pricing, proposals, and contract terms with internal teams.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed customer issues with timely responses and proactive account support to enhance customer satisfaction.
- Provided technical support for customers, answering questions about product features and capabilities.
- Participated in negotiations with vendors regarding product purchases or contracts.
Commercial HVAC Service Technician
Paulson Cheek Mechanical
Norcross , GA
2011 - 2016
- Provided commercial and light commercial HVAC installation, service, and emergency repair.
- Lead complex diagnostic, repair, and maintenance procedures for RTUs, split systems, furnaces, water source heat pumps, chillers, boilers, and VRF systems.
- Diagnosed HVAC equipment issues during service calls, ensuring timely resolution for optimal system performance.
- Installed furnaces, boilers and HVAC units in new and existing buildings and assessed functionality of existing units.
- Managed client relations and evaluated systems for compliance with building codes and safety standards, improving client satisfaction.
- Conducted field work on various construction sites on both new construction projects and active operational facilities.
Owner/President
Hollifield Enterprises Inc.
Winder, Georgia
2008 - 2011
- Managed residential home building, residential rental properties, and commercial HVAC projects
- Directed daily operations for Hollifield Enterprises Inc., ensuring effective management of resources and processes.
- Supervised hiring and scheduling, optimizing workforce allocation to meet project demands.
- Developed business plans and guided long-term company strategy.
Owner/President
All Temp Heating & Air Conditioning
Winder, Georgia
1990 - 2008
- Designed, planned and installed residential and light commercial heating, ventilation, and air conditioning systems.
- Oversaw employees, budgets, payroll, and expenses across company operations.
- Managed daily operations of business, including hiring and training staff.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Managed a team of 10+ employees to ensure smooth operations and effective collaboration.
Service Technician
Martin Mechanical
Athens, Georgia
1988 - 1990
- Inspected HVAC equipment for Martin Mechanical.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Repaired RTU's, split systems, pumps, motors, valves, and control components.
- Installed replacement parts following Martin Mechanical service procedures
- Identified potential problems during routine inspections to prevent future breakdowns.
- Troubleshot electrical circuits using schematics and diagrams.
- Maintained accurate records of service calls, repairs, and parts used.
- Communicated with clients to clarify repair needs.
Installation and Service Technician
Mitch's Heat and Air
Winder, Georgia
1984 - 1988
- Conducted on-site installation of equipment and services for customers.
- Installed HVAC equipment for Mitch's Heat and Air.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
Education
Associate Degree - HVAC/Refrigeration
Athens Technical College
Athens, GA01-1990
High School Diploma -
Winder Barrow High School
Winder, GA01-1986
Skills
- HVAC sales
- project management
- Project scheduling
- Permit coordination
- Subcontractor scheduling
- Vendor coordination
- Commercial contract negotiation
- Technical knowledge
- Client account management
- Client relationship management
- Problem-solving
- Budget oversight
- Conflict resolution
Certification
- Georgia Conditioned Air Non-Restricted License #CN209145 (Active)
- EPA Section 608 Certification (Unrestricted)
- Trane Sales Course
- Multiple Training Classes and Certifications
Timeline
Commercial Account/Project Manager
Paulson Cheek Mechanical
2024 - Current
Commercial HVAC Sales
Paulson Cheek Mechanical
2016 - 2024
Commercial HVAC Service Technician
Paulson Cheek Mechanical
2011 - 2016
Owner/President
Hollifield Enterprises Inc.
2008 - 2011
Owner/President
All Temp Heating & Air Conditioning
1990 - 2008
Service Technician
Martin Mechanical
1988 - 1990
Installation and Service Technician
Mitch's Heat and Air
1984 - 1988
Associate Degree - HVAC/Refrigeration
Athens Technical College
High School Diploma -
Winder Barrow High School