Eric Holt
Sales
Fort Worth,TX
Summary
Results-oriented investment banking professional adept at managing competing priorities to accomplish challenging goals. Knowledgeable about compliance issues and legal concerns. Able to bring in new business and maximize success rates.
Overview
9
9
years of professional experience
Work History
Loan Officer Assistant
Wallick & Volk
Arlington , TX
07.2020 - Current
- Scheduled meetings and appointments and maintained well-organized master calendar.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Assembled important paperwork and disclosures for borrower.
- Compiled sales leads and managed contacts with Blend.
- Conducted pre-funding and funding activities for over 25 monthly applications.
Insurance Processor/Underwriter
National General Insurance
Fort Worth, TX
02.2019 - 07.2020
- Reviewed and verified data, including addresses, phone numbers, names, ages, and values.
- Collected premiums and issued accurate receipts.
- Processed and recorded new policies and claims.
- Verified client information by analyzing existing evidence on file.
- Processed 60 invoices each day and mailed documentation to clients
Auto Sales Consultant
Clay Cooley Nissan
Irving, TX
05.2018 - 01.2019
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business
- Performed inspection and prepared pre-owned cars prior to releasing to inventory
- Qualified and followed-up on potential new customer leads
- Made car recommendations based on preferences and outlined benefits of each car option
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget
- Coordinated repair and service appointments for established customers
- Accompanied customers and demonstrated performance features on test drives
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle
- Met and exceeded up-sell goals by highlighting target merchandise with strategic promotional approaches
Mortgage Loan Processor
TexasLending.Com
Addison, TX
09.2016 - 04.2018
- Processed loans with various departments to ensure timely, accurate and fair proceedings
- Reviewed financial statements and contacted institutions and customers to clarify details
- Prepared documents for underwriting by verifying client income, credit reports and other information
- Checked packages for appropriate documentation
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants
- Coordinated closing process with attorneys, title companies and government clerks
- Upheld complete confidentiality of all submitted information according to release guidelines
- Collaborated with stakeholders to manage loan files and databases and prepare general correspondence
- Provided quick turnaround times to maintain fast-past schedule
- Set up and completed loan submission packages
- Maintained long-term relationships with customers to provide best-in-class customer service
- Evaluated approvals against established bank and government lending standards
- Assessed customer account histories to determine previous compliance with payment plans and loan terms
- Conducted pre-funding and funding activities for over 50 monthly applications
- Verified credit histories, personal references and employment backgrounds for each applicant
- Produced and submitted completed loan packages to title and escrow professionals
- Filed completed loan applications with underwriting and made approval or denial recommendations
Mortgage Collector
Bayview Loan Servicing
Hurst, TX
10.2015 - 05.2016
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt
- Contacted major credit bureaus to obtain copies of files and discuss specific entries
- Answered over 100 customer communications per day via telephone, email and web chat
- Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations
- Received and submitted customer payments to further reduce open account balances
- Produced budget tools, educational support and referrals for clients
- Responded to client concerns and questions about credit scores and methods to improve numbers
Mortgage Loan Processor
Nationstar Mortgage Holdings Inc.
Irving, TX
02.2013 - 10.2015
- Explained legal aspects of loan to borrower, as well as payment terms and clauses
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt
- Received and submitted customer payments to further reduce open account balances
- Responded to client concerns and questions about credit scores and methods to improve numbers
- Answered over 50 customer communications per day via telephone, email and web chat
- Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations
- Updated quality control standards, methods and procedures to meet compliance requirements
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Reviewed financial statements and contacted institutions and customers to clarify details
- Maintained compliance with privacy and security requirements, as well as federal statutes covering F.H.A, FANNIE MAE, FREDDIE MAC, VA, JUMBO & CONSTRUCTION loans
- Evaluated approvals against established bank and government lending standards
- Coordinated closing process with attorneys, title companies and government clerks
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes
- Upheld complete confidentiality of all submitted information according to release guidelines
- Handled any conditions sent from underwriting departments
- Set up and completed loan submission packages
- Conducted pre-funding and funding activities for over 25 monthly applications
Skills
- Negotiation
- Multi-line phone systems
- Recording data
- Team Player
- Policies and procedures
- Great phone demeanor
- Problem-solving
- MS Office Suite
- Individual tax returns
- Verifying information
- Appraisal compilation
- Application preparation
Education
Associate of Applied Business - Business Administration and Management
Tarrant County College District
Fort Worth, TX08.2010
Diploma -
Arlington High School
Arlington, TX2006
Timeline
Loan Officer Assistant
Wallick & Volk
07.2020 - Current
Insurance Processor/Underwriter
National General Insurance
02.2019 - 07.2020
Auto Sales Consultant
Clay Cooley Nissan
05.2018 - 01.2019
Mortgage Loan Processor
TexasLending.Com
09.2016 - 04.2018
Mortgage Collector
Bayview Loan Servicing
10.2015 - 05.2016
Mortgage Loan Processor
Nationstar Mortgage Holdings Inc.
02.2013 - 10.2015
Associate of Applied Business - Business Administration and Management
Tarrant County College District
Diploma -
Arlington High School
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