Eric Hooker
Knoxville,TN
Summary
With a proven track record at Ames Goldsmith, I excel in optimizing production and maintenance operations, blending technical expertise in equipment troubleshooting with strong leadership abilities. Achievements include enhancing safety protocols and streamlining workflow, significantly improving team performance and operational efficiency. Seasoned Maintenance Production Supervisor with background in overseeing operations, managing teams, and implementing safety procedures. Skilled in streamlining processes for increased efficiency and cost-effectiveness while maintaining high-quality standards. Strong leadership abilities, able to foster productive work environments and implement innovative solutions to complex problems. Previous roles demonstrate significant improvements in operational productivity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Maintenance/Production Manager
Ames Goldsmith
Knoxville, TN
01.2023 - Current
- Ensured production requirements were met by monitoring, scheduling and adjusting work assignments.
- Coordinated with other departments to resolve maintenance issues and provided technical advice as needed.
- Conducted regular inspections of equipment and machinery to identify potential problems or areas needing repair.
- Established and enforced clear safety policies to protect workers from injury.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Organized, directed and supervised a team of technicians in the performance of their duties.
- Implemented policies and procedures related to safety regulations in order to ensure compliance with OSHA standards.
- Negotiated contracts with vendors for parts, supplies needed for maintenance operations; monitored delivery times, costs against contract terms.
- Delegated work to staff, setting priorities and goals.
- Trained new staff on safety protocols, use of tools and equipment, quality standards.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Provided guidance to technicians on troubleshooting techniques to solve complex mechanical issues quickly.
- Evaluated employee performance and discussed any necessary changes or improvements with them.
- Communicated with distributors to acquire necessary equipment for projects.
- Investigated customer complaints about product quality; took appropriate action based on findings.
- Monitored production processes for efficiency and accuracy; identified areas where modifications could be made for improved results.
- Responded promptly to emergency situations involving malfunctioning equipment or breakdowns in the production process.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Reported project progress, site problems and labor status to supervisors.
- Worked closely with management to develop cost-effective solutions that would maximize productivity while minimizing downtime.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Maintenance Manager
RGE
Newport, TN
06.2015 - 01.2022
- Managed team of employees, daily progress reports and overall project planning.
- Ensured compliance with safety regulations and standards.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Managed the maintenance staff and their daily activities.
- Recruited and trained new employees to meet job requirements.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Implemented quality control measures to uphold company standards.
- Conducted regular inspections of facilities to ensure compliance with safety regulations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Assigned duties to workers according to their skillsets.
Supervisor
Norfolk Southern
Atlanta, GA
01.2008 - 04.2015
- Oversaw supply and tool inventory and replenished supplies, liaising with vendors to obtain cost-effective pricing.
- Delegated daily landscaping tasks for installations, repairs and regular maintenance.
- Supervised daily maintenance activities such as replacing damaged ties, welding rails, and clearing debris from tracks.
- Developed and implemented training programs for new employees in track maintenance techniques.
- Resolved conflicts between personnel in a professional manner while maintaining a safe working environment.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Ensured accurate record keeping of all equipment repairs and replacements conducted by the department.
- Coordinated with other departments to ensure efficient operations on the railroad system.
- Completed scheduled track inspections to spot broken rails, switch malfunctions and other defects.
- Monitored rail and track conditions to ensure compliance with Federal Railroad Administration regulations.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Responded quickly to emergency situations involving railroad accidents or derailments.
- Conducted regular inspections of tracks and equipment to identify any potential hazards or defects.
- Interpreted engineering drawings and diagrams related to track construction projects.
- Participated in meetings with upper management regarding budgeting issues related to track repair activities.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated a variety of machinery and tools safely and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Applied Science - Industrial Maintenance
TCAT
Morristown, TN03-1999
Skills
- Lockout and tagout procedures
- Energy management
- Production scheduling
- Facility maintenance
- Mechanical systems
- Equipment installation
- Electrical systems
- Equipment troubleshooting
- Environmental compliance
- Welding techniques
- Predictive maintenance
- Maintenance planning
- Hydraulic systems
- Pneumatic systems
- Maintenance scheduling
- Outside contractor oversight
- Self motivation
- Multitasking
- Reliability
- Machinery operations
- Train workers
- Risk assessment
- Policy implementation
- Multitasking Abilities
- Skilled maintenance and repair
- Professionalism
- Effective communication
- Workflow management
- Troubleshooting skills
- Vendor relationship management
- Leadership skills
- Materials and labor costing
- Mechanical aptitude
- Multitasking capacity
- Adaptability
Certification
- 5 Welding Certifications
- Industrial Electricity
- Industrial Hydraulics/Pneumatics
- Machinist/Tooling
- Hazmat/Fire/Electrical Safety and Rescue
- Federal/State Compliance
- Real Estate Law
Timeline
Maintenance/Production Manager
Ames Goldsmith
01.2023 - Current
Maintenance Manager
RGE
06.2015 - 01.2022
Supervisor
Norfolk Southern
01.2008 - 04.2015
Associate of Applied Science - Industrial Maintenance
TCAT
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