Eric Horner
Saratoga Springs
Summary
Experienced in Treasury Management Sales & Support, and Account Management with a demonstrated history working in the Banking and Software industry. Skilled in Negotiation, Sales, Customer Service, and Relationship Management.
Overview
13
13
years of professional experience
Work History
Treasury Management Sales & Support
Vericast
05.2021 - Current
- Act as a trusted Advisor to Corporate clients in helping them migrate their banking software to new banking software
- Reach out to a dedicated list of Corporate clients and develop relationships with company hierarchy
- Establish and maintain a good working relationship with clients throughout each phase of the migration process(8 - 9 months)
- Troubleshoot Payroll NACHA, BAI, CSV files for Wires, ACH, Fraud Prevention etc.
- Main point of contact for any issues the clients may experience
- Multitask between 2 VDI’s while teaching clients how to Manage payments, generate reports, prevent fraud, and manage other company admins within the system
- Discover additional client product needs, and upsell clients
Business Owner
Ndaramba Liquors
11.2019 - Current
- Assisted in developing & implementing store market plan, store mission and financial objectives
- Managed bar and grocery store; hired and trained new employees to ensure consistent quality service for guests
- Addressed complaints and resolved problems with both staff and customers
- Maintained and updated inventory to meet customer demands.
Treasury Implementation Coordinator
Wells Fargo
02.2016 - 05.2019
- Process requests for Customer Identification Program
- Monitor OFAC screenings for prospective cardholders
- Verify data collected within the Customer Identification Program
- Open and close accounts pertaining to the Prepaid Card product.
Management Trainee
Enterprise Rental Car
10.2014 - 02.2016
- Organize and implement strategies for daily operations according to volume of reservations and needs of local accounts
- Maintains positive and professional relationships with accounts by going on sales and service calls
- Helped our branch meet customer service goal measured by Enterprise's Service Quality Index released monthly
- Contributes to our branches overall profit by demonstrating consistent inside sales for optional protection products
- Made the top 50 employee list in Utah & Idaho on the sales matrix for four months.
Treasury Relationship Manager - Assistant VP
Zions Bank
05.2011 - 09.2014
- Acted as the principal treasury relationship manager for the bank's business clients in South East Idaho
- Partnered with bank's Loan Officers to service the treasury needs of business clients
- Grew my portfolio by uncovering needs on new and existing accounts through utilizing the bank's sales method
- Grew Merchant Services portfolio by over 30%
- Performed both on site and remote implementations/training for Eastern Idaho & Northern Utah
- Awarded the Superior Sales Support award in Jan 2013 for both Idaho & Utah region.
Education
Bachelor of Science in Business Management - Business Administration And Management
Brigham Young University - Idaho
Rexburg, ID04.2009
Skills
- Business development, Sales, and Account Management
- Strong Interpersonal and Communication skills
- New Product Release
- Global Product Management
- Customer Relations
- Management
Leadership Experience
African Heritage Association & International Students Association, President and Board Member, 05/2007, 09/2007, Planned and conducted weekly meetings with 15-20 students in attendance and organized weekly service projects, In charge of the Associations expenditure budget, Attended weekly planning meetings & Coordinated International Food Festival in which over 800 people attended
Volunteer Experience
The Church of Jesus Christ of Latter-day Saints, Volunteer Service Representative - Division Leader, 02/2003, 04/2005, Supervised 6 other volunteers in Mid and Uptown Manhattan and trained new Service Representatives, Worked 60- 65 hours weekly, Conducted weekly instructional meetings
Languages
Xhosa
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Treasury Management Sales & Support
Vericast
05.2021 - Current
Business Owner
Ndaramba Liquors
11.2019 - Current
Treasury Implementation Coordinator
Wells Fargo
02.2016 - 05.2019
Management Trainee
Enterprise Rental Car
10.2014 - 02.2016
Treasury Relationship Manager - Assistant VP
Zions Bank
05.2011 - 09.2014
Bachelor of Science in Business Management - Business Administration And Management
Brigham Young University - Idaho
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