Eric Hornsby
EAST SAINT LOUIS,IL
Summary
Objective
Experienced with managing diverse caseloads, ensuring comprehensive support for clients. Utilizes strategic planning and problem-solving to enhance service delivery. Track record of effective collaboration and client advocacy.
Overview
24
24
years of professional experience
Work History
Lead Case Manager
The Joseph Center/Eagles Nest
01.2018 - Current
- Admit new Veterans by reviewing records and applications; conducting orientation
- Determine Veterans needs by completing intake interview
- Handling case assignments, draft service plans, document and review case progress and determine case closure
- Help Veterans make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Refer Veterans to appropriate referral sources to aid in finding affordable housing
- Be available to stand in for Executive Director when unavailable
- Coordinate services through Veterans Administration
- Arrange appointments with social services, health and governmental agencies in Veterans behalf
- Adhere to professional standards as outlined by protocols, rules and regulations
- Develop and maintain effective working relations and cooperate with clinical and administrative team throughout the entire case management process
- Make informed suggestions in regards to Veterans well-being
- Consult with external agencies in order to provide Veterans with support services and resources
Shift Supervisor/Counselor III
Gateway Foundation
01.2006 - 01.2017
- Setting goals for performance and deadlines in ways that comply with company’s plans and vision
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching
- Maintains safe and healthy work environment by establishing and enforcing organization standards
- Address problems with work quality, issues between employees and other concerns in an effective, timely manner
- Conduct performance reviews, motivate team members and create strategies to boost productivity
- Meeting with clients to evaluate their health and substance abuse problem
- Identifying issues and formulate goals and individualized treatment plans
- Teaching clients coping mechanisms
- Facilitate group therapy sessions
- Maintain client records
- Providing updates and progress reports to courts as requested
Case Manager/Counselor
Cornell Interventions
01.2004 - 01.2006
- Perform an in-depth mental and/or physical health analysis of the client
- Offer counseling to patients in either individual or group settings
- Providing updates and progress reports to courts
- Maintain the confidentiality, respect the privacy, and preserve the routine and independence of clients as much as possible
Facilitator/Half-Way House
Comprehensive Mental Health
01.2001 - 01.2004
- Working in tandem and compliance with the state and county regulations
- Collaborating and coordinating with other non-profit and non-governmental organizations
- Organizing and conducting preventive efforts for consumption of alcohol, domestic violence and drug abuse
- Implementing necessary strategies to curb the practices of substance abuse
- Attending seminars, conventions and training sessions for maintaining effective services
- Making analysis and reports pertaining to substance abuse
Education
PhD Student - Social Psychology
Walden University
Minneapolis, MN12-2026
Master’s Degree - Professional Counseling
Lindenwood University
Belleville, IL01.2016
Bachelor’s Degree - Middle School Education
Harris-Stowe State University
01.1985
Skills
- Case assessment
- Patient support
- Individualized counseling
- Client assessment
- Performance Metrics
- Client empowerment
- Case Management
- Reliability
- Professionalism
- Time management abilities
- Cultural Sensitivity
References
References are available on request.
Phone
- Mobile, 618-975-2059
- Work, 618-271-4673
Timeline
Lead Case Manager
The Joseph Center/Eagles Nest
01.2018 - Current
Shift Supervisor/Counselor III
Gateway Foundation
01.2006 - 01.2017
Case Manager/Counselor
Cornell Interventions
01.2004 - 01.2006
Facilitator/Half-Way House
Comprehensive Mental Health
01.2001 - 01.2004
Master’s Degree - Professional Counseling
Lindenwood University
Bachelor’s Degree - Middle School Education
Harris-Stowe State University
PhD Student - Social Psychology
Walden University
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