Eric Ims

• Successfully promoted and sold solar energy solutions to residential customers through door-to-door sales efforts
• Demonstrated strong communication and negotiation skills to educate potential customers about the benefits of solar energy and address their concerns or objections
• Built and maintained a robust pipeline of leads by conducting extensive prospecting, through door knocking activities
• Executed comprehensive solar assessments to assess customers' energy needs, analyze their current energy consumption, and present customized solar solutions
• Collaborated with cross-functional teams, including engineers and project managers, to ensure accurate system designs and seamless installation processes
• Provided exceptional post-sales support, addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction
• Actively tracked industry trends, market developments, and competitor activities to stay informed about the latest solar technologies and offerings
• Maintained records of sales activities, customer interactions, and sales metrics to generate reports for management evaluation
• Key Achievements:
• Developed and implemented effective sales strategies, resulting in a significant increase in overall sales revenue
• Recognized for outstanding customer service, receiving positive feedback and testimonials from satisfied customers
• Recruited, Mentored and trained new sales representatives, sharing best practices and contributing to team success.

• Analysis of personal financial viability of customers who are seeking mortgages
• Generate interest rates on customers' loans depending on multiple factors such as credit score, income, etc
• Discussion with customers on their loan options and best decision for their finances
• Submitted documents for customers to get approved for loan and pre-approvals

• Effectively promoted and sold gym memberships to prospective clients, showcasing the value and benefits of the gym's services and facilities
• Utilized persuasive communication skills to engage with potential members, addressing their fitness goals and tailoring membership options to meet their needs
• Management of the front reception area by greeting members and answering in person inquiries
• Updating members accounts for renewals, cancellations, and payment changes
• Receiving and responding to telephone inquiries
• Maintained the gym in a neat manner.

The Smoke House & The Mooring

• Developed & delivered outstanding customer service skills at every opportunity
• Enthusiastically accepted cross training opportunities to add value to the organization
• Performed a variety of roles in patron facing positions including Server, Food runner, Barback and the Reception function.

• Delivering excellent customer service as a bartender and waiter.

• Varsity & JV Soccer Teams
• Collaborated with the head coach to develop and implement training programs, game strategies, and player development plans
• Assisted in conducting practices, providing guidance and instruction to players on technical skills, tactics, and teamwork
• Evaluated player performance during practices and games, providing constructive feedback and implementing necessary adjustments
• Provided guidance on fitness, strength and nutrition plans.