Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Food Service Leader
Aurora St. Luke's Medical Center
07.2024 - Current
Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Supervised and trained personnel in high-quality operations.
Interacted with customers per day regarding inquiries and complaints, resulting in positive customer feedback.
Enhanced team efficiency through effective delegation, training, and performance management of staff members.
Monitored temperatures on serving line and refrigerator equipment to promote proper food storage and safety.
Evaluated customer feedback on a regular basis, making necessary adjustments to improve overall satisfaction and loyalty.
Provided ongoing coaching and mentoring to junior staff members, helping them develop their skills in food preparation and service techniques.
Food Service Ambassador
Aurora St. Luke's Medical Center
06.2021 - 07.2024
Supported maintenance of dining area and kitchen equipment, contributing to an efficient foodservice operation.
Participated in ongoing training programs focused on improving service techniques, product knowledge, and interpersonal communication skills.
Assisted with inventory management to ensure proper stock levels and minimize waste.
Promoted a positive work environment through effective teamwork and communication among all staff members.
Trained new hires on company policies, procedures, and best practices, fostering an environment of continuous learning and growth within the team.
Handled guest concerns professionally, resolving issues promptly to maintain high levels of customer satisfaction.