ESHA Genesis R&D
Eric Jacobson
Food Safety And Quality Assurance Technician
Seattle,WA
Summary
Meticulous Quality Control Inspector with proven history of upholding quality standards and identifying root causes of complex issues. Detail-oriented, energetic team player offers skills in prioritizing workloads and maintaining tight schedules. Specializes in USDA/FDA regulated industry QA/QC.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Food Safety and Quality Assurance Technician
Garden Fresh Foods
Woodinville, WA
2022.10 - Current
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Maintained and improved product quality by completing cGMP, HACCP/HARPC and Quality audits.
Lead Labeling, Product Development and QA/QC Inspector
Correctional Industries Food Group
Airway Heights, WA
07.2017 - 07.2022
- ESHA Labeling, Product Development and QC Inspections
- Developed and reviewed technical label copy for conformance to DOC nutritional mandates and FDA/USDA nutrition labeling regulations for a medium sized food manufacturer
- Provide technical and regulatory support and information on customer issues (complaint response, resolution, and tracking) as needed
- Calculate and validate product Ingredient Statements, percentage range formulas, and allergen statements, Support and maintain Genesis R&D database to create compliant food labels
- Product Development of new menu items
- QC Inspections of all manufactured food items (+100)
- Coached team members in techniques necessary to complete job tasks.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Sales Consultant
Renewal By Andersen
Seattle, WA
05.2013 - 12.2015
- Conduct whole home assessment of current window and door issues, home energy savings goals, safety and security needs and aesthetic targets
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Education
Bachelor of Science - Food Science And Nutrition
Central Washington University
Ellensburg, WA 08.1985 - 05.1991
Master of Science - Nutrition
Central WashingtonUniversity
Ellensburg, WA 08.1991 - 09.1992
Skills
HACCP, cGMP, Food Defense practices
undefinedAccomplishments
- Redesigned the QC inspection process, documentation and reporting protocols for a medium size food manufacturer.
- Established a comprehensive and objective inspection process to assist company stakeholders in identifying critical areas of the food manufacturing process with the potential to impact compliance with federal labeling guidelines and customer expectations for quality and nutrition.
- Collaborated with team of 3 in the development of several new food offerings for DOC menu.
Software
MS Great Plains and Office Suite
Safefood 360
Prodsmart
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Food Safety and Quality Assurance Technician
Garden Fresh Foods
2022.10 - Current
Lead Labeling, Product Development and QA/QC Inspector
Correctional Industries Food Group
07.2017 - 07.2022
Sales Consultant
Renewal By Andersen
05.2013 - 12.2015
Master of Science - Nutrition
Central WashingtonUniversity
08.1991 - 09.1992
Bachelor of Science - Food Science And Nutrition
Central Washington University
08.1985 - 05.1991