Eric Jainchill
Farmington,CT
Summary
Dynamic Operations Specialist with a proven track record at WEX Health, enhancing operational efficiency and customer satisfaction. Expert in project management and cross-functional communication, adept at streamlining processes and fostering collaborative relationships. Successfully managed multiple projects under tight deadlines while maintaining attention to detail and a commitment to quality service.
. Proven track record of optimizing workflows and implementing process improvements to enhance efficiency. Demonstrated expertise in team collaboration and problem-solving to achieve operational goals.
Overview
15
15
years of professional experience
Work History
Operations Specialist
WEX Health
10.2016 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Boosted overall customer satisfaction, resolving complaints and inquiries in timely and empathetic manner.
Friedman Kanne Berg &Company, PC
Alan Friedman
09.2010 - 05.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Arts - English
Hobart And Williams Smith College
Geneva, NY05-2010
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
Tools
Adobe Premiere, Illustrator, Photoshop, PowerPoint, Keynote, Slides. Excel, Sheets, MS Word
Timeline
Operations Specialist
WEX Health
10.2016 - Current
Friedman Kanne Berg &Company, PC
Alan Friedman
09.2010 - 05.2016
Bachelor of Arts - English
Hobart And Williams Smith College
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