Eric Janssen
Oakland,CA
Summary
Accomplished Vice President with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Vice President of Sales
SOUTHERN GLAZERS WINE & SPIRITS
11.2019 - Current
- Manage $98 million wine and spirits portfolio.
- Manage budgets and business forecasts, achieving company goals.
- Analyze business trends and identify opportunities.
- Collaborate with supplier partners to identify opportunities and challenges.
- Communicate portfolio priorities across multiple sales divisions and leaders.
- Evaluate and coach team members, rigorous training on best practices, improving efficiencies.
- Hire and manage employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Promoting better collaboration and mutual respect in workplace.
- Maintain strong relationships with key customers and supplier partners.
- Formulate and execute strategic initiatives to improve product offerings.
- Created succession plans to provide continuity of operations during leadership transitions.
Fine Wine Manager
SOUTHERN GLAZERS WINE & SPIRITS
03.2018 - 10.2019
- Managed Constellation Brands luxury wine portfolio for Northern California, increasing sales 35% during this period.
- Supported general market Signature teams with sales execution, strategic planning, and product education.
- Managed allocations and inventory
- Created and implemented sales tools.
- Provided leadership and coaching to Atlantic division team members.
- Established and maintained strong relationships with key customers, including many e-commerce customers.
Key Account Manager
SOUTHERN GLAZERS WINE & SPIRITS
04.2015 - 02.2018
- Worked with 4 sales teams to collaboratively reach targets, consistently meeting or exceeding personal quotas. Led 2017 division quota attainment every month.
- Built and maintained strong customer relationships to drive business growth.
- Developed and delivered presentations to key customers.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Owner
AMBER BISTRO
08.2006 - 03.2015
- Managed day-to-day business operations.
- Trained and motivated team of 20 employees to perform daily business functions.
- Established foundational processes for business operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
President
THE BASIL LEAF CAFE
11.2007 - 05.2012
- Hired and managed team of 30 employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Managed financial, operational and human resources to optimize business performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Initiated strategy to drive company growth and increase profitability.
SALES CONSULTANT
SOUTHERN GLAZERS WINE & SPIRITS
07.2004 - 07.2006
- Managed territory of key hotel and restaurant accounts in downtown San Francisco.
- In first year, received recognition for most improved sales territory from major suppliers Treasury, Constellation & Ste. Michelle.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Director of Food and Beverage
HUNTINGTON HOTEL
11.1991 - 06.2004
- Managed dining restaurant, room service, catering & banquet departments
- Reported directly to ownership, managed team of 50 union employees, including HR responsibilities and financial planning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set and enforced performance and five star service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Worked with qualified chef to diversify menu with new offerings.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Developed unique events and special promotions to drive sales.
Education
Hospitality - Culinary Arts, Wine & Spirits Professional And Res
OCH COLLEGE OF HOSPITALITY
Eindhoven, Netherlands01.1988
Skills
- Business Development
- Data Analysis
- Strategic Planning
- Coaching and Mentoring
- Business Acumen
- Budgeting and Forecasting
- Organizational Skills
- Regulatory Compliance
- Organization and Time Management
- Change Management
- Regulatory Compliance
Certification
- CERTIFIED SOMMELIER, COURT OF MASTER SOMMELIERS, 1998
- WSET 3, 2018
- WSET 2, 2016
Accomplishments
- Atlantic division 2017 key account manager of the year
Leadership Experience
- Advanced leadership program, 2021
- NLP - thinking like a manager, 2016
- NLP - managing communications, 2016
- NLP - coaching for success, 2016
Additional languages
Dutch
Native or Bilingual
Timeline
Vice President of Sales
SOUTHERN GLAZERS WINE & SPIRITS
11.2019 - Current
Fine Wine Manager
SOUTHERN GLAZERS WINE & SPIRITS
03.2018 - 10.2019
Key Account Manager
SOUTHERN GLAZERS WINE & SPIRITS
04.2015 - 02.2018
President
THE BASIL LEAF CAFE
11.2007 - 05.2012
Owner
AMBER BISTRO
08.2006 - 03.2015
SALES CONSULTANT
SOUTHERN GLAZERS WINE & SPIRITS
07.2004 - 07.2006
Director of Food and Beverage
HUNTINGTON HOTEL
11.1991 - 06.2004
Hospitality - Culinary Arts, Wine & Spirits Professional And Res
OCH COLLEGE OF HOSPITALITY
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