Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ERIC JOHNSON

Jurupa Valley ,CA

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than 3 years delivers energetic approach to meeting expectations. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Helper/Apprentice

LCE Telecom
Riverside, CA
03.2022 - Current
  • Removed trash and excess materials to clean up work areas.
  • Fetched materials, equipment and tools for welding professionals.
  • Set up and operated shielded metal arc and gas metal arc welding equipment.
  • Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
  • Kept positive attitude focused on learning new processes and techniques.
  • Maintained equipment in good working order.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Prepared welding equipment to perform advanced welding work.
  • Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc and shielded metal arc equipment.
  • Used MIG gun arc to melt and deposit metal from electrode to workpieces.
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Pulled wire through conduits and through holes in walls and floors.
  • Learned to expertly use hand and power equipment for hoisting and drilling.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Installed components to improve HVAC system performance.
  • Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.

Amazon Delivery Associate

TOP TIER LOGISTICS
Riverside, CA
10.2019 - 03.2022
  • As one of the fist associates hired by this company, I successfully got this new dispatcher more routes for the company
  • Trained 10 new drivers
  • Keep one of the highest successful deliver ratings and safe driver ratings on eMentor
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Directed and balanced loads to reduce on-road incidents.
  • Navigated and operated box trucks to deliver products and materials.

Process Assistant

Amazon Prime Products
Newark, CA
10.2015 - 10.2018
  • (Area Manager) when AM had an emergency or on leave
  • Trained all the new hire associates in all areas; safety school, pick, pack, outbound dock
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Supported special projects upon request from department manager.
  • Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
  • Introduced the Pick-to-wall system within the Prime Pantry
  • Audited manufacturing activity after process improvement approval to determine adherence to processes.
  • Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
  • Improved and optimized many manufacturing processes by investigating problem areas and recommending solutions that streamlined production.
  • Delegated daily tasks to team members to optimize group productivity.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Allocated resources and organized processes within assigned area of responsibility to drive efficiency and productivity.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored team progress and enforced deadlines.

Education

Bachelor of Science - Kinesiology

California State University - East Bay
Hayward, CA

DIPLOMA -

Rancho Cucamonga High School

Skills

  • Cargo Handling
  • Problem-Solving
  • Valid Driver's License
  • Time Management
  • Lifts up to 50 Pounds
  • GPS Navigation
  • Vehicle Cleaning and Maintenance
  • Defensive Driver Training
  • Pallet Jack and Hand Truck Operation
  • Vehicle Inspection
  • Attention to Detail
  • DOT Compliance
  • Route Management
  • Loading and Unloading
  • Documentation and Reporting
  • Clean Driving Record
  • Verbal and Written Communication
  • Customer Service
  • HAZMAT Endorsement
  • Excellent Sense of Direction
  • Delivery and Shipment Records
  • Communication and Interpersonal Skills
  • Evaluating Employee Work
  • Teamwork and Collaboration
  • Shift Scheduling
  • PPE Compliance
  • Overseeing Daily Activities
  • Goal Setting
  • Staff Training
  • Coaching and Mentoring
  • Analytical Thinking
  • Work Planning and Prioritization
  • Team Supervision
  • Quality Improvement
  • Performance Evaluations
  • Experience in Leadership
  • Quantitative Skills
  • Microsoft Office
  • Work Site Preparation
  • Power Saws
  • Safety Procedures
  • Excellent Communication
  • Following Directions
  • Hand and Power Tools
  • Heavy Lifting
  • Project Support
  • Troubleshooting and Testing
  • Adaptability and Dependability
  • Indoor and Outdoor Painting
  • Power Sanders

Certification

Problem Solving Troubleshooting Record Keeping Data and Metrics Interpreting Customer Obsession Safety School Training Pick, Pack, and Outbound Dock Training Microsoft Office Trailer Docking and Releasing (TDR) Trained Power Industrial Trucks Trained

Timeline

Helper/Apprentice

LCE Telecom
03.2022 - Current

Amazon Delivery Associate

TOP TIER LOGISTICS
10.2019 - 03.2022

Process Assistant

Amazon Prime Products
10.2015 - 10.2018

Bachelor of Science - Kinesiology

California State University - East Bay

DIPLOMA -

Rancho Cucamonga High School

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ERIC JOHNSON