Eric Johnson
Deland
Summary
Hard-working professional with 13.5+ years of experience and a proven knowledge of customer service. Aiming to leverage my skills to successfully fill the Customer Service role at your company.
Overview
12
12
years of professional experience
Work History
Delivery Truck Driver
Culinary Classics
09.2021 - 06.2024
- Learned, memorized and efficiently ran 5 main truck routes for company becoming a lead driver and on-call for any difficulties that would arise.
- Successfully navigated unfamiliar routes using GPS navigation systems or maps.
- Demonstrated excellent customer service while delivering goods in a timely manner.
Data Entry Clerk
Orlando Sentinel
04.2018 - 10.2020
- Completed data entry tasks with accuracy and efficiency.
- Performed data entry tasks utilizing Microsoft Excel spreadsheets.
Lead Supervisor
Supervisor Of Elections Orange County
03.2016 - 02.2018
- Developed and implemented policies and procedures to ensure effective management of staff and resources.
- Site manager, responsibilities included: payroll, overseeing team of employees, scheduling, site maintenance, and providing voter assistance.
Customer Service Representative
Sea World
06.2012 - 10.2016
- Handled customer inquiries and complaints in a courteous and efficient manner
- Demonstrated excellent communication skills.
- Confer with customers by telephone providing information about products or services.
Education
Associate of Science - Digital Media Software
SEMINOLE STATE COLLEGE OF FLORIDA
Skills
- Experience in: Call Center (Phones), Sales, Warehouse, Manager, Server
- 80 WPM, Expert Level Efficiency With Most Software
- Multitasking Abilities
- Professional Demeanor
References
References available upon request
Timeline
Delivery Truck Driver
Culinary Classics
09.2021 - 06.2024
Data Entry Clerk
Orlando Sentinel
04.2018 - 10.2020
Lead Supervisor
Supervisor Of Elections Orange County
03.2016 - 02.2018
Customer Service Representative
Sea World
06.2012 - 10.2016
Associate of Science - Digital Media Software
SEMINOLE STATE COLLEGE OF FLORIDA
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