Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
NCTI Master Technician
Timeline
Generic

Eric Johnson

Summary

Knowledgeable [Desired Position] with proven background in assisting peers with tech-related issues through effective problem-solving. Developed and maintained various tech initiatives that improved efficiency and user experience. Demonstrated strong communication and troubleshooting skills, ensuring seamless tech support in collaborative settings.

Experienced with providing reliable tech support and enhancing user experience. Utilizes strong troubleshooting skills to resolve technical issues efficiently. Knowledge of team collaboration and adaptability ensures effective performance in dynamic environments.

Professional tech enthusiast with solid background in providing technical support and enhancing user experience. Known for fostering team collaboration and delivering reliable solutions in dynamic environments. Exhibits strong troubleshooting abilities and adaptability, ensuring effective response to evolving tech challenges.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Comm Tech 5

Comcast
06.1996 - Current
  • Fostered supportive learning environment, facilitating peer-to-peer tech tutoring sessions.
  • Actively contributed ideas during strategy sessions that resulted in increased member engagement.
  • Enhanced public speaking skills by presenting tech findings at monthly meetings.
  • Implemented cybersecurity measures, safeguarding club data and member information.
  • Conducted research on emerging technologies to keep club at forefront of innovation.
  • Prepared reports for management regarding status and progress of recreational activities.
  • Factored-in abilities, needs and interests of participants in development of events and programs.

Education

Cybersecurity Analyst

Coursera
06-2025

Skills

  • Attention to detail
  • Time management
  • Problem-solving
  • Customer service
  • Data entry
  • Hardware troubleshooting
  • Computer networking
  • Relationship building
  • Online security
  • Critical thinking
  • Team collaboration
  • Safety awareness

Accomplishments

Been a team member of Comcast for 28 years and have promoted numerous time's and received numerous certifications. Received Master Technician Status through completing various courses through NCTI program. Currently enrolled at Coursera studying for a degree as a Cyber Security Analyst.

Certification

  • [Area of certification]
  • [Name of Certification] [Issuing Organization] [Year Month]
  • [State] Driver's License
  • Basic Life Support Certification (BLS)

NCTI Master Technician

Completed the following courses: Installer, Advanced Installer, Service Technician, System Technician, Advanced System Technician, Fiber Optics and Supervision.

Timeline

Comm Tech 5

Comcast
06.1996 - Current

Cybersecurity Analyst

Coursera
Eric Johnson