Overview
Work History
Education
Skills
Timeline
Generic

Eric Johnston

Fresno,CA

Overview

6
6
years of professional experience

Work History

Singles Mix / SIOC Process Guide

Amazon
Fresno, CA
12.2023 - Current
  • Able to run department with no AM/PA present

Singles Mix / SIOC Problem Solver

Amazon
Fresno, CA
01.2023 - Current

SmartPac / Single Smalls Process Guide

Amazon
Fresno, CA
12.2020 - Current
  • Reach out to counter support departments such as JLL and IT to ensure overall floor health is being maintained, and that the SmartPac machines, as well as Single Smalls stations are operating normally
  • Maintain good working relationships with co-workers and management
  • Keep work area organized and clutter free
  • Manage communications between team members and other Problem Solvers for the upkeep of operation efficiency and success
  • Reinforce safety procedures for myself and my colleagues.

SmartPac / Single Smalls Problem Solver

Amazon
Fresno, CA
01.2019 - Current
  • Meet targets consistently with strong attention to detail
  • Identify and address prominent issues
  • Work rapidly to meet tight deadlines
  • Identify all root causes for CPT misses for the shift and come up with action plans to prevent late shipments going forward
  • Keep in communications with Inbound for POD stauses and long dwells.

Tier 1 Fulfillment Associate

Amazon
Fresno, CA
07.2018 - Current
  • Trained in 3 direct functions of packing including Singles, Single Smalls, and SmartPac
  • Trained in 6 indirect functions including Problem Solve, Kickout Operator, Overages, SLAM Operator, High Quantites, Process Guide
  • Receive positive feedback for meeting and exceeding quality and productivity expectations
  • Ensure packages were marked and labeled correctly
  • Remove defected or damaged products and stowed in designated areas.

Problem Solve Learning Ambassador

Amazon
Fresno, CA
10.2020 - 01.2022
  • Problem Solve ambassador, assisting in employee development, and training in SmartPac / Single Smalls Problem Solve
  • Overseeing barriers of individuals, while conducting retrains to aid in the positive growth in their employment with the company
  • Perform Large Adjustment Sim Tickets trainings
  • Perform High Quantity trainings
  • Perform Kickout Operator trainings
  • Perform audits on associates to ensure standard work is being followed efficiently and safely.

Education

High school diploma -

Sierra Charter School
Fresno, CA

Skills

  • Building and maintaining strong working relationships
  • Problem solving and analytical skills
  • Time management, prioritizing tasks and staying self-motivated
  • Composure in stressful situations
  • Communication skills

Timeline

Singles Mix / SIOC Process Guide

Amazon
12.2023 - Current

Singles Mix / SIOC Problem Solver

Amazon
01.2023 - Current

SmartPac / Single Smalls Process Guide

Amazon
12.2020 - Current

Problem Solve Learning Ambassador

Amazon
10.2020 - 01.2022

SmartPac / Single Smalls Problem Solver

Amazon
01.2019 - Current

Tier 1 Fulfillment Associate

Amazon
07.2018 - Current

High school diploma -

Sierra Charter School

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Eric Johnston