Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Jones

West Point,Utah

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Smiths Grocery Store. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for consistently exceeding performance targets while maintaining accuracy in transaction processing and fostering teamwork in fast-paced environments.

Personable and reliable, bringing strong organizational skills and keen eye for detail. Possesses fundamental understanding of inventory management and quality control, coupled with proficiency in basic mathematical calculations and data entry. Ready to contribute to efficient operations and ensure accuracy in all tasks.

Developed analytical and organizational skills in fast-paced, detail-oriented environment, ready to transition into new field. Demonstrates track record of maintaining high standards of accuracy and efficiency, leveraging strong problem-solving abilities. Prepared to bring these transferable skills to new professional challenge.

Offering solid foundation in organizational and analytical skills, eager to learn and develop within this environment. Brings fundamental understanding of quality control processes and attention to detail, ensuring precision in all tasks.

Friendly Checker offering more than 3 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Checker

Smiths Grocery Store
03.2025 - Current
  • Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
  • Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.

Sales Associate/Retail Cashier

Big 5 Sporting Goods
06.2022 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Host/Restaurant Busser

Buffalo Wild Wings
05.2024 - 12.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Syracuse High School
Syracuse, UT
06-2022

Skills

  • Customer service
  • Money handling
  • Accuracy and precision
  • Error detection
  • Basic math
  • Issue resolution
  • Transaction processing
  • Sales
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Excellent communication
  • Critical thinking
  • Reliability
  • Organizational skills
  • Adaptability and flexibility
  • Effective communication
  • Professionalism

Certification

NCEP Personal Trainer Certification

Timeline

Checker

Smiths Grocery Store
03.2025 - Current

Host/Restaurant Busser

Buffalo Wild Wings
05.2024 - 12.2024

Sales Associate/Retail Cashier

Big 5 Sporting Goods
06.2022 - 03.2025

Syracuse High School
Eric Jones