Eric Thomas
Kent,WA
Summary
Dynamic, growth-focused leader with a proven history of transforming distribution operations, streamlining workforce management, and enhancing productivity metrics across multi-site facilities. Experienced in strategic operations management, high-volume distribution centers, and e-commerce and B2B operations. Skilled in performance index optimization, organizational restructuring, and workforce management efficiency. Proficient in coordinating multi-site operations and providing leadership in diversity and inclusion. Well-versed in risk assessment and mitigation, lean Six Sigma processes, staff training and development, military logistics, and readiness. Expertise in facility policy development and supply chain optimization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Distribution Center Director
North Coast Electric a Sonepar Company
07.2023 - 10.2024
- Responsible for day-to-day operation of 300K square foot facility, delivers to supported branch locations, providing direction to170 associates with E-commerce ops/B2B and final mile operations
- Successfully revamped entire DC org structure which helped stabilize daily operation, quality and customer service
- Defined and directed the warehouse and production systems to drive continuous improvement as well as improve the warehouse cost systems and programs resulting in a PI increase of +43%
General Manager
VEYER (A SEPARATE BUSINESS UNIT OF OFFICE DEPOT)
06.2022 - 07.2023
- Responsible for day-to-day operation of300K square foot facility plus two additional satellite locations, providing direction to120 associates with E-commerce ops/B2B and final mile operations
- Increased building PI by +12% from July2022 and overall, +13% YOY
- Reduced building turnover by -11% since July2022
- Successfully led recovery of building in associate relations and morale, quality and service
General Manager
Office Depot
03.2020 - 07.2022
Sr. Operations Manager
Office Depot
04.2017 - 03.2020
Sr. Operations Manager (Store Support Center and E-Commerce Ops)
JCPenney Logistics
01.2015 - 03.2017
- Responsible for day-to-day operation of300K square foot facility providing direction to associates supporting the retail stores and back-up support for our DC facility
- Led building recovery plan that reduced OT by -39% compared to the year before my arrival
- Increased overall building PI by +4% compared to last year’s facility performance
- Develops facility initiatives to drive safety, recognition, and engagement; as well as partnering with HR to build facility policies and procedures
Sr. Operations Manager (Store Support Center)
JCPenney Logistics
01.2014 - 12.2015
- Responsible for2.2 million square foot facility providing direction to300 associates supporting117 stores with total P/L responsibility and expanding role to encompass the e-fulfillment center within the Lenexa facility
- Implemented resource planning tools to drive manpower planning execution within facility
- Facilitated workstation re-design that resulted in $35,088 annual savings
- Conceptualized and worked with our Lean Six Sigma Black Belt to create separation return system that saved $50,221 annually in full time headcount reduction
- Responsible for a yearly budget of over20 million dollars and processing of19 million units of merchandise at a .com/direct distribution center
Supply Chain Liaison/Operations Manager (Store Support Center)
JCPenney Logistics
02.2009 - 01.2014
- Made substantial changes to the delivery schedule that increased the frequency of deliveries to supported stores while saving over $200,000 a year in transportation costs
- Managed over50 different product launches and2 major processes changes without failures
Education
Master of Arts - Management/Honors
American Military University
Charles TownCertificate - AI Strategy
Cornell University
Ithaca, NYBachelor of Science - Law Enforcement Administration
Western Illinois University
Skills
- Program promotion
- Training and mentoring
- Team building
- Space organization
Additional Experience
- Operations Manager (E-Commerce Ops.) | JCPenney Logistics – Lenexa, KS
- Area Manager & Area Supervisor (Store Support Center) | JCPenney Logistics – Sumner, WA
- Inbound Section Manager | JCPenney Logistics & USCO Logistics – Sumner, WA
- Captain, Quartermaster (Supply Chain, Logistics) Branch | United States Army – Various Location Globally
Certification
LEAN/Six Sigma Green Belt certified, Power BI, WMS and TMS experience. Behavioral Anchored Structure Interviewing Certified. Inclusion and Diversity Leader
Timeline
Distribution Center Director
North Coast Electric a Sonepar Company
07.2023 - 10.2024
General Manager
VEYER (A SEPARATE BUSINESS UNIT OF OFFICE DEPOT)
06.2022 - 07.2023
General Manager
Office Depot
03.2020 - 07.2022
Sr. Operations Manager
Office Depot
04.2017 - 03.2020
Sr. Operations Manager (Store Support Center and E-Commerce Ops)
JCPenney Logistics
01.2015 - 03.2017
Sr. Operations Manager (Store Support Center)
JCPenney Logistics
01.2014 - 12.2015
Supply Chain Liaison/Operations Manager (Store Support Center)
JCPenney Logistics
02.2009 - 01.2014
Bachelor of Science - Law Enforcement Administration
Western Illinois University
Master of Arts - Management/Honors
American Military University
Certificate - AI Strategy
Cornell University
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