Summary
Overview
Work History
Education
Skills
Calibrations
Personal Information
Timeline
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Eric Wilson

Hermiston,Oregon

Summary

Engineering Operations Technician specializing in electrical switching and building management systems. Track record of improving data center performance through strategic data analysis and strong communication skills. Experienced in troubleshooting complex systems to ensure operational reliability. Synergetic team player who delivers on rack level SLA, managing vendor relations, preventative maintenance, and parts procurement/logistics support as an experienced equipment operator of telehandlers and scissor lifts.

Overview

12
12
years of professional experience

Work History

Engineering Operations Technician II

Amazon Web Services
Hermiston, Oregon
01.2024 - Current

Performed daily operation and maintenance of critical building systems including fire suppression, water distribution, HVAC, generators, and electrical/power systems to ensure uptime and reliability. Operated as part of the critical switching team, executing electrical switching procedures, monitoring loads, and responding to emergency events. Installed and energized servers, decommissioned servers, performed electrical safety checks and completed system power supply installations, repairs, and NDT thermal remediation. Troubleshot and replaced ATS switches, bypass of critical power issues, and supported structured cabling, labeling, and testing. Used building management systems (BMS), electrical power management system (EPMS), and EAM & SIM ticketing platforms to log incidents, track changes, and escalate issues. Created and updated SOPs while working closely with internal teams to support capacity, performance, and efficiency of data center operations.

Product Engineer

Jeld-Wen
Klamath Falls, Oregon
07.2021 - 12.2023
  • New product development, certification and testing of product; Models/Drawings, Tolerance Stack-ups, Design Reviews, Collaborative team design (brainstorming) events, FAIR, 5 stage PPAP, PFMEA/DFMEA
  • Development of First Article Inspection training program, including company-wide SOP for use of a digital optical comparator
  • Factory automation process RCA; parts qualification, assembly qualification, production-run validation
  • Identified injector fill issue; rapidly designed and implemented DIN controlled nozzle heater, External quote: $250k; implemented solution: $6500 + internal labor cost
  • Designed and certified a Fixed in-sash casement clipping system; to be implemented on $200M/yr. product line

Calibration/Repair Technician III

Fortive: Fluke Corporation
Everett, Washington
04.2019 - 01.2021
  • Calibration, diagnosis, and repair of DHI, Ruska, and Fluke pressure products; as well as temperature calibration equipment
  • Diagnose/Repair/Calibration of hydraulic and pneumatic pressure calibration standards > 40,000 psi
  • AMH pressure standards, PPC-series pressure calibrators, Fluke 6270, Secondaries & Fluke pressure cabinet systems
  • Diagnosis, troubleshooting, and repair of primary laboratory standards; certification schedules, QA sampling, Gage R&R
  • Temperature calibrations, diagnosis, and repair; primary sensors (PRT, Baths, Wells, Black-body)

Mechanical/Manufacturing Engineer I

Rogue Truck Body LLC
Kerby, Oregon
01.2018 - 07.2018
  • FEA (Finite Elemental Analysis) stress/strain-analysis, parametric part creation, hoop-stress/thin-walled vessels (on-board pneumatic tanks)
  • Cross-compared/test-validation of analysis for safe operation of pneumatic tanks
  • Designed and stress tested 10kip overhead articulating claw for in-shop use
  • Modified existing overhead claw to include integrated locking mechanisms, designed for safety
  • Creating large assemblies (100+ parts), performing static, dynamic and harmonic modal analysis
  • Pup-trailer interconnect assemblies required parametric parts to be created, assembled, and analyzed using FEA

Operations Manager/Design Engineer

GroVolution LLC
Klamath Falls, Oregon
01.2014 - 01.2018
  • Lead design engineer of a commercialized aeroponic agriculture technology: US patent 9,730,400 B2
  • Managed a team of 5 engineers to accomplish company goals, established budgets, developed schedules
  • Design and manufacture of plastic injection molds for commercial agriculture prototype
  • Developed marketing, packaging, labeling, and networked for the distribution of product
  • Negotiated contracts, fundraising, and aided in writing of the Oregon Intrastate Public Offering Law
  • Established work procedures and processes to fulfill requirements set forth by USDA, FDA, and FSMA

Education

Bachelor of Science - Mechanical Engineering

Oregon Institute of Technology
Klamath Falls, Oregon
06.2016

Associate of Science - Business Management

Oregon Tech
Klamath Falls, OR
06-2016

Precision Measurement Calibration Craftsman -

United States Air Force
Keesler AFB, Mississippi
03.2007

Skills

  • Electrical switching
  • Building management systems
  • Troubleshooting power issues
  • Data analysis
  • Technical documentation
  • Effective communication
  • Team collaboration
  • Problem solving
  • Operations monitoring
  • SOP writing
  • Preventive Maintenance
  • Performance troubleshooting
  • Multitasking

Calibrations

Precision Measurement Calibration Craftsman, United States Air Force, Keesler AFB, Mississippi, Osan AFB, South Korea, Ramstein AFB, Germany, Travis AFB, California, 03/01/01, 03/31/07, Specialized in physical dimensional calibration in the following areas: temperature, pressure, humidity, linear, force, torque, vacuum, high/low-flow transducer, combustible and hazardous gas detectors, and jet engine test cell for the C-130, A-10, F-16, C-5, and C-17 aircraft, Quality assurance honor award: 100% quality pass-rate for all equipment calibrated during a 6 year period, Air Force Achievement Medal for an emergency calibration of a mission critical capacitance test set, Awarded the Air Force Commendation Medal for calibrating over 500 items while deployed in support of Operations Enduring Freedom/Iraq Freedom, Awarded Airman of the Year, Ramstein Air Base Germany, for assuming day-to-day operations of a 22 person shop with only six newly-trained Airman, suffering no loss in laboratory production while simultaneously training each Airman on their required technical knowledge and certifications required for the laboratory during a LEAN manufacturing remodel of the shop

Personal Information

Title: Mechanical Engineer

Timeline

Engineering Operations Technician II

Amazon Web Services
01.2024 - Current

Product Engineer

Jeld-Wen
07.2021 - 12.2023

Calibration/Repair Technician III

Fortive: Fluke Corporation
04.2019 - 01.2021

Mechanical/Manufacturing Engineer I

Rogue Truck Body LLC
01.2018 - 07.2018

Operations Manager/Design Engineer

GroVolution LLC
01.2014 - 01.2018

Bachelor of Science - Mechanical Engineering

Oregon Institute of Technology

Associate of Science - Business Management

Oregon Tech

Precision Measurement Calibration Craftsman -

United States Air Force