Eric Kagawa
Washington
Summary
Detail-oriented leader with extensive experience in high-pressure environments, consistently delivering exceptional service. Strong problem-solving abilities and commitment to continuous improvement have resulted in a track record of success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Pro Shop Clerk
Sand Hollow Resort
Hurricane
03.2025 - Current
- Organized store layout by returning merchandise to designated areas and restocking displays.
- Provided ongoing customer service by being friendly, knowledgeable, and professional.
- Assisted various departments during peak hours, including checkout and fitting room support.
- Responded to customer inquiries regarding merchandise, guiding them to desired items.
- Recommended and located products based on individual customer preferences.
- Greeted customers upon entry and assisted with purchase decisions.
Supervisor
Three Points Center
Hurricane
11.2022 - 02.2025
- Conducted training sessions for new employees on company policies and procedures.
- Trained recruits on daily operations, providing support for overcoming challenges.
- Facilitated workshops to encourage personal growth and community engagement.
- Monitored residents' progress, documenting observations and offering constructive feedback.
- Responded promptly to emergencies, ensuring safety and well-being of all residents.
- Maintained accurate records of resident interactions and progress notes.
- Participated in team meetings to review resident progress and organizational challenges.
Education
High School Diploma -
Waiakea High School
Hilo, HI05-2015
Skills
- Customer service and support
- Employee training and development
- Interpersonal communication
- Problem-solving strategies
- POS system proficiency
- Team collaboration
References
References available upon request.
Timeline
Pro Shop Clerk
Sand Hollow Resort
03.2025 - Current
Supervisor
Three Points Center
11.2022 - 02.2025
High School Diploma -
Waiakea High School
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