Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Eric Kapoor

Ramsey,NJ

Summary

  • Organized, motivated, and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
  • Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

Food Service Manager

Inserra Supermarkets
Mahwah, NJ
11.2017 - Current
  • Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
  • Adhered to company food, safety, quality and sanitation policies.
  • Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
  • Provided ongoing training for new employees on safe food handling practices.
  • Maintained records of food inventory, supplies, and equipment.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Coordinated catering services for special events within the facility.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Scheduled shifts for kitchen staff in accordance with budget guidelines.
  • Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
  • Served customers by phone to take orders and answer product or service questions.
  • Rotated and replenished products in display cases.

Assistant Deli Manager

Wegmans
Montvale, NJ
09.2016 - 10.2017
  • Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
  • Supervised deli staff, ensuring proper customer service and food safety practices were followed.
  • Ensured that all food items were properly labeled according to local health department regulations.
  • Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
  • Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
  • Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Completed inventories of food and material stocks.
  • Delegated work to staff, setting priorities and goals.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Assistant Kitchen Manager

Uncle Giuseppe's Marketplace
Ramsey, NJ
11.2014 - 08.2016
  • Maintained a clean work environment by adhering to sanitation guidelines as required by law.
  • Organized inventory and placed orders for food, equipment, and supplies to maintain appropriate stock levels.
  • Addressed any issues related to staffing shortages or overtime hours as needed.
  • Worked closely with management team to develop marketing plans that drove sales growth.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Pizza Shop Assistant

Sopranos Pizzeria
New Milford , NJ
05.2008 - 02.2014
  • Cleaned kitchen surfaces and equipment after each shift.
  • Managed phone calls from customers placing orders or inquiring about menu items.
  • Ensured that all orders were accurate before delivery or pickup by the customer.
  • Maintained a clean and sanitary work environment in compliance with health regulations.
  • Prepared pizzas according to customer specifications, including selecting appropriate toppings.
  • Assisted with restocking supplies as needed.
  • Communicated any special instructions for orders to kitchen staff promptly and accurately.
  • Operated cash register to process customer orders and payments.
  • Greeted customers upon arrival and provided menu information.
  • Assisted other team members in closing duties such as cleaning up stations, counting money.
  • Followed company policies and procedures regarding food preparation techniques.
  • Completed daily paperwork such as sales reports, time sheets.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Education

Low Voltage Certification - Low Voltage EST

Lincoln Technical Institute
Mahwah, NJ
06-2008

Skills

  • Operations Management
  • Food Preparation
  • Staff Supervision
  • Health Inspections
  • Sanitation Standards
  • Regulatory Compliance
  • Customer Service
  • Food Presentation
  • Waste Reduction
  • Safety Management
  • Quality Assurance

References

Inserra
  • Adam Wonderlick 201-983-1450 Local 696 Sprinkler Fitters
  • Garret Englishman 551-579-1362 Local IBEW 164
  • John Hakkenberg 201-819-1132 Local 696 Sprinkler Fitters
  • Rudolph Heydt. Former Foreman of Local IBEW 164
  • Gary Wonderlick 201-803-5659 President of Wonder Fire Protection

Timeline

Food Service Manager

Inserra Supermarkets
11.2017 - Current

Assistant Deli Manager

Wegmans
09.2016 - 10.2017

Assistant Kitchen Manager

Uncle Giuseppe's Marketplace
11.2014 - 08.2016

Pizza Shop Assistant

Sopranos Pizzeria
05.2008 - 02.2014

Low Voltage Certification - Low Voltage EST

Lincoln Technical Institute

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