Eric Keel
Walton,KY
Summary
Dynamic professional with a proven track record at Toyota, excelling in leadership and employee training. Expert in process improvement and quality control, successfully enhancing operational efficiency. Strong analytical problem solver and effective communicator, dedicated to fostering team success and achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Trainer/Warehouse Worker
Toyota
Hebron, KY
01.2015 - Current
- Conduct in-depth training to significantly boost performance and increase production levels within a fast-paced warehouse environment.
- Developed training initiatives covering safety, regulation compliance, quality control, and adherence to standard operating procedures (SOPs) to enhance employee knowledge.
- Devised effective training schedules to optimize training delivery and resource allocation.
- Streamline process improvement initiatives, resulting in significant increases in efficiency throughout daily operations.
- Designed and implemented comprehensive training programs to enhance employee skills and knowledge.
- Facilitated workshops and training sessions on safety protocols and compliance standards to reinforce workplace safety culture.
Real Estate Agent
Keller Williams Advisors / Haven Homes
Florence, KY
01.2017 - Current
- Leveraged prospecting and networking strategies to expand client base by building lasting relationships.
- Utilized interpersonal skills to establish rapport with clients, assess needs, and effectively promote residential properties.
- Successfully resolve inquiries regarding pricing, mortgages, and market conditions.
- Developed targeted marketing strategies to attract potential buyers and increase property visibility.
- Utilized negotiation skills to secure the best terms for clients during purchase agreements.
Owner
EK Properties/ESK properties
Walton, ky
01.2016 - Current
- Resolved customer service issues promptly, enhancing guest satisfaction and loyalty.
- Streamlined tracking system for bookings, payments, cancellations, and reviews, improving operational efficiency.
- Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
- Generated comprehensive reports on occupancy rates, revenue, and expenses to inform strategic hosting decisions.
- Ensured compliance with all applicable laws related to short-term rentals.
Team Lead / Transaction Processing
Fidelity Investments
Covington, KY
01.2010 - 01.2015
- Led daily operations for 15 team members serving 250+ high net worth clients with $63B+ in custody, ensuring strong team performance.
- Ensured quality control in daily operations, achieving recognition for maintaining zero service and quality issues.
- Reviewed and inspected processes to enhance safety standards across all operations.
Education
Real Estate License - Real Estate
Kentucky Real Estate School
Florence, KY01-2016
Associate of Applied Science - Construction Technology
Northern Kentucky University
Highland Heights, Ky01.2004
Skills
- Leadership and employee training
- Process improvement and quality control
- Analytical problem solving
- Negotiation techniques
- Team leadership
- Effective communication
- Creative problem solving
- Construction industry expertise
Education And Professional Development
- Associate of Applied Science in Construction Technology, Northern Kentucky University, 2004
- Real Estate License, Kentucky Real Estate School, 2016
- Pedestrian and Forklift Safety Certification
Key Areas Of Expertise
- Leadership
- Construction Industry Knowledge
- Process Improvement
- Analytical Problem-Solving
- Quality Control
- Training & Development
Profile Of Qualifications
- Results-driven Professional with 15+ years of experience achieving and surpassing goals throughout various industries, including real estate, finance and warehousing.
- Optimized production operations by effectively monitoring and analyzing status to define, troubleshoot and resolve inefficiencies.
- Broad knowledge of construction industry obtained throughout completion of extensive upper level coursework.
- Proficiency in Oracle, ERP, Discoverer and Eaccess software systems.
Timeline
Real Estate Agent
Keller Williams Advisors / Haven Homes
01.2017 - Current
Owner
EK Properties/ESK properties
01.2016 - Current
Trainer/Warehouse Worker
Toyota
01.2015 - Current
Team Lead / Transaction Processing
Fidelity Investments
01.2010 - 01.2015
Real Estate License - Real Estate
Kentucky Real Estate School
Associate of Applied Science - Construction Technology
Northern Kentucky University