Eric Kim
Dallas
Summary
Dynamic Clinical Rehabilitation Specialist with a proven track record at HCA Healthcare, enhancing referral rates and occupancy through strategic stakeholder engagement. Expert in process improvement and clinical coordination, driving revenue growth and delivering patient-centered care. Adept at data analysis and fostering team development to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Clinical Rehabilitation Specialist
HCA Healthcare: Medical City Lewisville Inpatient Rehab Facility
Lewisville
04.2023 - Current
- Prioritized client referrals to maintain at least 75% patient accuracy with Centers for Medicare and Medicaid Services guidelines, while maintaining facility occupancy at least 80%.
- Enhanced referral rate by 3.3% from internal and external sources by establishing communication channels and strengthening stakeholder relationships.
- Increased MTD census budget by over 11% and over 17% compared to prior year by utilizing best practices, efficient network optimization and improved response time to referrals.
- Collaborated cross-functionally with C-Suite executives, Directors, Physicians, Case managers, Nursing staff and Therapy staff.
- Conducted market analysis and data analysis to develop and implement business plans for the rehab unit, supporting strategic growth.
- Delivered in-service educational sessions to stakeholders, serving as a resource for clients and promoting best practices in rehabilitation.
Therapy Program Manager | Lead Physical Therapist
HealthPro Heritage
Arlington
09.2021 - 01.2023
- Doubled referral rate from 2% to 4% by developing community programs that generated consistent referrals and supported patient caseload.
- Improved operating margins by 4.5% within 5 months by training team members on best practices and proper utilization of electronic medical record platforms (NetHealth, Homecare Homebase).
- Increased total revenue by 78% across two facilities by streamlining processes and leading a cross-functional team of five clinicians.
- Facilitated collaboration with physicians, executive directors, nursing directors, case managers, and families to enhance patient care.
- Created onboarding program for two new employees, ensuring comprehensive training and resource access.
Home Health Physical Therapist
Newsome Home Health
Joliet
02.2017 - 07.2021
- Coordinated with multi-disciplinary team of physicians, nurses, occupational therapists, speech therapists, physical therapy assistants, medical social workers, medical directors, and executive directors to enhance patient care.
- Trained clinicians on new electronic medical record platform to improve documentation and streamline workflows.
- Established 3 contracts with assisted and independent living facilities through internal marketing strategies, contributing to 10% increase in total revenue.
Home Health Physical Therapist
Vital Wellness Home Health
Naperville
05.2016 - 02.2017
- Collaborated with multidisciplinary team of physicians, nurses, occupational therapists, and social workers to ensure comprehensive patient care.
- Built strong rapport and communication with clients to support achievement of their functional goals.
- Mastered new EMR documentation system independently and trained clinicians on efficient navigation, enhancing documentation accuracy.
Lead Physical Therapist | Interim Facility Manager
Athletico Physical Therapy
Romeoville/Crest Hill
01.2016 - 05.2016
- Led a multidisciplinary team of physical therapy assistants, technicians, and administrative staff to coordinate effective patient care.
- Delivered patient-focused therapy sessions, enhancing recovery and engagement.
- Conducted evaluations and developed patient-centered care plans to address individual needs.
Education
Master of Business Administration -
Capella University
Minneapolis, MNDoctor of Physical Therapy -
Andrews University
Berrien Springs, MIBachelor of Health Science - Wellness
Andrews University
Berrien Springs, MISkills
- Process improvement and revenue enhancement
- Stakeholder engagement and effective communication
- Interpersonal skills and relationship building
- Strategic planning and program management
- Clinical coordination and EMR documentation
- Data analysis and data-driven decision making
- Educational training and task delegation
- Problem solving and critical thinking
- Healthcare leadership and regulatory awareness
- Patient-centered care and team development
- Quality assurance
Credentials
- PT
- DPT
- MBA
Timeline
Clinical Rehabilitation Specialist
HCA Healthcare: Medical City Lewisville Inpatient Rehab Facility
04.2023 - Current
Therapy Program Manager | Lead Physical Therapist
HealthPro Heritage
09.2021 - 01.2023
Home Health Physical Therapist
Newsome Home Health
02.2017 - 07.2021
Home Health Physical Therapist
Vital Wellness Home Health
05.2016 - 02.2017
Lead Physical Therapist | Interim Facility Manager
Athletico Physical Therapy
01.2016 - 05.2016
Master of Business Administration -
Capella University
Doctor of Physical Therapy -
Andrews University
Bachelor of Health Science - Wellness
Andrews University