Jordan King
Chesapeake,VA
Summary
Committed Operations Officer skilled in increasing operational efficiency to achieve corporate goals. Detail-oriented with drive for effectively managing budgets and executing office administration tasks. Proven leader with over several experiences in a work place environment including the military. Hardworking employee with customer service, multitasking and time management abilities. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
ATAC Officer
Department of Military Affairs
Virginia Beach, VA
11.2023 - Current
- Demonstrate leadership by making improvements to work processes and helping to train cadets and improve them mentally and physically.
- Ensure the safety of all personnel during physical training activities.
- Supervise daily physical training sessions to ensure compliance with regulations.
- Develop and implement individuals in a corrective action plan for struggling cadets.
- Offer constructive criticism regarding any improvements that could be made regarding current processes or methods during training sessions.
Operations Officer
Army Reserve
Suffolk, VA
09.2023 - Current
- Assisting with the development of operational plans and procedures.
- Developing reports on operational data such as volume, cost, and quality of service provided.
- Manage day-to-day activities related to IT infrastructure operations.
- Monitors and evaluating performance metrics to ensure operational objectives were met.
- Track inventory levels across all locations and to ensure timely replenishment when required.
Associate Analyst
GNC - General Nutrition Centres
Chesapeake, VA
05.2022 - 05.2023
- Provided counseling to customers on the proper use and potential side effects of their vitamins and supplements.
- Assessed patient's knowledge of vitamins, dosage instructions, interactions, and contraindications.
- Provided customer service by greeting and assisting customers in selecting items.
- Stocked shelves, counters or tables with merchandise as needed.
- Conducted price and feature comparisons to facilitate purchasing.
- Monitored inventory levels, reordering supplies as needed.
Associate
Belk Department Store
Elizabeth City, NC
10.2021 - 05.2022
- Made sales referrals, cross-sell products, and introduced new ones.
- Balanced the cash register and generated reports for credit and debit sales.
- Achieved agreed upon sales targets and outcomes within schedule.
- Expedited the resolution of customer and complaints to maximize satisfaction.
- Recommended related products to increase customers' options and enrich the shopping experience.
Education
Bachelor of Science - Criminal Justice
Elizabeth City State University
Elizabeth City, NC05.2023
Skills
- Operations Management
- Quality Assurance
- Agility and Endurance
- Conduct Standards
- Intelligence Gathering
- Mission Planning
- Problem-Solving
- Self-Motivated
- Excellent Communication
- Interpersonal Communication
- Technical Knowledge
- Training Method Development
Affiliations
- Commissioning as an Army Officer on September 14th, 2023
Accomplishments
- Recognized as Employee of the month for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Timeline
ATAC Officer
Department of Military Affairs
11.2023 - Current
Operations Officer
Army Reserve
09.2023 - Current
Associate Analyst
GNC - General Nutrition Centres
05.2022 - 05.2023
Associate
Belk Department Store
10.2021 - 05.2022
Bachelor of Science - Criminal Justice
Elizabeth City State University
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