Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eric King

Las Vegas,NV

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Disney Cruise Lines. Proven ability to enhance guest experiences through effective communication and efficient service. Expertise in cash handling and food running, consistently turning challenges into opportunities for customer satisfaction.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Server/Customer Service Manager/Barback

Dave & Buster's
10.2023 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Service Manager/Room Service Attendant

Baylor Scott & White Medical Center
01.2021 - 10.2023
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Supported needs of - person wait staff who attended to specific needs of countless customers daily for [Type restaurant with social relevancy and intentionality.

Food Server/Fine Dining Server

Disney Cruise Lines
01.2017 - 01.2021
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.

Sever/Host Trainer

Bubba Gump Shrimp
04.2014 - 01.2017
  • Promoted a safe working environment by adhering to safety regulations and proper food handling practices at all times.
  • Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
  • Facilitated seamless communication between front-of-house staff, kitchen personnel, and management teams for optimal efficiency.
  • Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success.
  • Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
  • Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.

Host/Server/Manager's Assistant

Red Lobster
06.2009 - 04.2014
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Hesperia High School
Hesperia, CA
06-2009

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Hospitality service expertise
  • Food running

Languages

English
Full Professional

Timeline

Server/Customer Service Manager/Barback

Dave & Buster's
10.2023 - 05.2025

Service Manager/Room Service Attendant

Baylor Scott & White Medical Center
01.2021 - 10.2023

Food Server/Fine Dining Server

Disney Cruise Lines
01.2017 - 01.2021

Sever/Host Trainer

Bubba Gump Shrimp
04.2014 - 01.2017

Host/Server/Manager's Assistant

Red Lobster
06.2009 - 04.2014

High School Diploma -

Hesperia High School

Similar Profiles

CREATE PROFILE