Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Education and Training
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Eric Kloss

Jacksonville,FL

Summary

I am a dedicated and hardworking individual with a strong work ethic and a passion for providing excellent customer service. My background in hockey has instilled discipline, teamwork, and the ability to thrive in fast-paced environments. I am detail-oriented, quick to learn, and always ready to take on new challenges. Whether assisting customers, managing inventory, or keeping the store organized, I bring a positive attitude and a commitment to efficiency. My experience balancing academics and athletics has taught me time management and responsibility, making me a valuable addition to any merchandise retail team.

Upbeat and dependable with strong ability to manage tasks effectively. Knowledgeable about proper golf cart maintenance and safety procedures, and skilled in customer service and time management. Dedicated to ensuring smooth operations and providing excellent service to members and guests.

Overview

1
1
year of professional experience

Work History

Cart Barn Attendant

South Hampton Golf and Country Club
06.2025 - Current
  • Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
  • Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
  • Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility.
  • Ensured all safety guidelines were followed consistently by monitoring proper use of golf carts among players on the course grounds.
  • Assisted in the training and guidance of new cart barn staff members, fostering a team-oriented work environment.
  • Organized storage areas for easy access to supplies needed for daily operations, such as towels, scorecards, pencils, and tees.

Merchandise Handler

Coopersburg Sports Inc.
08.2024 - 09.2024
  • Operated warehouse equipment such as forklifts, pallet jacks and hand trucks to move merchandise around the facility.
  • Unloaded freight from containers or trailers with a forklift or other material handling equipment.
  • Organized merchandise in designated areas according to size, type and style.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Participated in physical inventories as needed.

Busser

Lineport Inn
06.2024 - 08.2024
  • Effectively multitasked within fast-paced environment.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Greeted guests with friendliness and professionalism.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Conducted regular checks on customer satisfaction levels during meal service.

Education

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
06-2026

Skills

  • Customer service
  • Inventory management
  • Product organization
  • Safety compliance
  • Team collaboration
  • Effective communication
  • Merchandise inspection
  • Heavy lifting
  • Item distribution
  • Packaging and labeling
  • Product handling
  • Workplace safety
  • Product displays
  • Active listening
  • Initiative and Self-motivation
  • Member assistance
  • Stress tolerance

Affiliations

  • Hockey Player
  • Lacrosse Player
  • Golfer

Languages

Chinese (Mandarin)
Elementary

Timeline

Cart Barn Attendant

South Hampton Golf and Country Club
06.2025 - Current

Merchandise Handler

Coopersburg Sports Inc.
08.2024 - 09.2024

Busser

Lineport Inn
06.2024 - 08.2024

High School Diploma -

Atlantic Coast High School

Education and Training

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