Eric Ward
Dothan,AL
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
2
2
years of professional experience
Work History
Team Member
Waldo's Chicken & Beer
Dothan, AL
01.2023 - 06.2023
- Maintain cleanliness and operation of cooking appliances and work area
- Tender and maintain all cash at registers accurately and efficiently
- Listen and tend to any customer complaint or request ensuring great customer service
- Communicate and work effectively with 4 other team members; leading to a 10% decrease in food wait time
Sales Associate
JCPenney's
Dothan, AL
11.2021 - 01.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Cook
Red Elephant
Dothan, AL
05.2021 - 11.2021
- Cook and operate cooking appliances with adherence to safety and cleanliness
- Managed and trained 4 new hires to efficiently maintain customers order accuracy and satisfaction
- Used strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
Education
Bachelor of Science - Economics
The University of Alabama
Tuscaloosa, AL05.2027
Skills
- Great proficiency in Microsoft PowerPoint, Word, and Excel
- Properly communicated with team leaders and members to meet deadlines and goals efficiently
- Quickly adapted to different work place environments and time constraints
- Collaborated with fellow team members in order to find different solutions that would increase work place efficiency
Timeline
Team Member
Waldo's Chicken & Beer
01.2023 - 06.2023
Sales Associate
JCPenney's
11.2021 - 01.2022
Cook
Red Elephant
05.2021 - 11.2021
Bachelor of Science - Economics
The University of Alabama
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