Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Eric Lange

Holbrook

Summary

Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in driving growth, optimizing processes, and fostering team collaboration. Exceptional skills in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Vice President, Branch Leader

Flagstar Bank
12.1997 - Current
  • - Managed a deposit base of $105 million, achieving stable growth in core deposits.
  • - Expanded commercial deposit base through strategic networking and business outreach initiatives.
  • - Led a high-performing team, enhancing investment introductions and operational efficiency.
  • - Mentored and coached a team of up to 12 employees, resulting in improved performance metrics.
  • - Ensured compliance with branch security and operational policies, reducing risk.
  • - Collaborated with executive management on pilot projects and community reinvestment activities.
  • Led cross-functional teams to drive strategic initiatives and enhance organizational performance.
  • Developed and implemented comprehensive business strategies to optimize operational efficiency.
  • Analyzed market trends to inform decision-making and identify growth opportunities.
  • Facilitated organizational change management processes, ensuring smooth transitions for staff and operations.
  • Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
  • Increased company growth through collaboration with sales and marketing departments.
  • Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.

District Manager

CPI Corp., Sears
12.1990 - 11.1997
  • Developed and implemented sales strategies to enhance market penetration and revenue growth.
  • Led regional sales teams, fostering collaboration and driving performance against targets.
  • Cultivated relationships with key clients, ensuring high levels of customer satisfaction and retention.
  • Trained and mentored junior sales personnel, enhancing team capabilities and performance outcomes.
  • Conducted regular performance evaluations to assess sales effectiveness and implement improvements.
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Education

Bachelor of Business Administration - Management

Dowling College
Bohemia, NY

Skills

  • Business growth strategies

  • Compliance and risk mitigation

  • Client engagement strategies

  • Leadership and team development

  • Strategic planning

  • Process optimization

  • Coaching and mentoring

Accomplishments

  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
  • Improved employee satisfaction and reduced turnover 100 %.
  • Supervised team of 12 staff members.
  • Repeatedly received recognition from superiors for excellence in service.
  • Received the “MVP Award” for exemplary performance and recognition for top sales in the company.

Certification

  • Series 7,6, 63 and NY Life Insurance Licenses.
  • New York State Notary License.

Timeline

Vice President, Branch Leader

Flagstar Bank
12.1997 - Current

District Manager

CPI Corp., Sears
12.1990 - 11.1997

Bachelor of Business Administration - Management

Dowling College

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