Dynamic and results-driven professional with extensive experience in project management and sales strategy development. Proven track record in enhancing client satisfaction and driving revenue growth through effective relationship building and operations management. Skilled in regulatory compliance and team oversight, consistently delivering successful project outcomes. USAF 1986-1990/Honorable discharge.
Overview
11
11
years of professional experience
Work History
Owner
Acclaim Construction
04.2024 - Current
Managed project timelines, ensuring timely completion of construction tasks.
Supervised subcontractors and laborers to maintain quality standards on-site.
Developed cost estimates and budgets for new construction projects.
Conducted site inspections to ensure compliance with building codes and regulations.
Resolved conflicts and issues arising during project execution efficiently.
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Consulted with customers to assess needs and propose optimal solutions.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Self Employed
Buy and Bye Trade LLC
12.2021 - 01.2024
Analyzed market trends for informed decision-making and improved
portfolio performance.
Monitored economic news releases closely to capitalize on short-term
market movements triggered by key events or data points.
Made fast decisions based on fluctuating market.
Participated in ongoing professional development to stay abreast of industry changes and maintain competitive edge.
Collaborated with fellow traders for sharing insights and refining
strategies, enhancing collective success rates.
Consistently updated knowledge on evolving financial instruments such as
cryptocurrencies or emerging markets equities.
Assisted new traders in developing their skills through mentorship
programs focused on practical techniques and best practices.
Senior Sales Executive
Carpet Mill Outlet
01.2016 - 05.2017
Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
Boosted sales revenue by developing and maintaining strong relationships with clients.
Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Utilized CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships.
Negotiated contracts with clients that met both parties'' needs while maximizing profitability for the company.
Commercial/Residential Project Manager
Advanced M & D Sales
01.2015 - 01.2017
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed and initiated projects, managed costs, and monitored
performance.
Managed projects from procurement to commission.
Sales Manager
Buyright Carpet and Vinyl
08.2014 - 06.2015
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client
satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Maintained relationships with customers and found new ones by
identifying needs and offering appropriate services.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
No Degree - Aircraft Electro-Environmental Systems Specialist
USAF
Spokane, WA
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Operations management
Business management
Team oversight
Staff hiring
Business development
Contract management
Bidding processes
Sales management
Regulatory compliance
Labor relations
Sales strategy development
Timeline
Owner
Acclaim Construction
04.2024 - Current
Self Employed
Buy and Bye Trade LLC
12.2021 - 01.2024
Senior Sales Executive
Carpet Mill Outlet
01.2016 - 05.2017
Commercial/Residential Project Manager
Advanced M & D Sales
01.2015 - 01.2017
Sales Manager
Buyright Carpet and Vinyl
08.2014 - 06.2015
No Degree - Aircraft Electro-Environmental Systems Specialist
Adult Gerontology Acute Care Practitioner - Trauma/ Surgical ICU at Acclaim Physician GroupAdult Gerontology Acute Care Practitioner - Trauma/ Surgical ICU at Acclaim Physician Group