Eric L. Carder
Grove City,OH
Summary
I am an ambitious and focused individual looking for a position, which will allow me to showcase the skills and talents I have developed through prior work experience and education. Dedication and determination, coupled with the skill set I learned at Ace Hardware and experience I possess, have prepared me to engage in more noteworthy challenges such as fulfilling the requirements of the Warehouse Supervisor position. I am sincerely energized at the prospect of added responsibility and challenges, as these tools motivate me to perform my duties at an elevated level.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
Work History
Inventory Supervisor
Bath and Body Works, Limited Brands
Columbus, OH
07.2020 - 12.2024
- Supervised inventory management processes and ensured stock accuracy.
- Trained staff on inventory control procedures and best practices.
- Implemented efficient storage solutions to optimize warehouse space.
Outbound Coordinator
Ace Hardware
West Jefferson, OH
12.2015 - 11.2019
- Managed stores and drivers’ paperwork to ensure proper compliance and accurate inventory
- Collaborated with customer service and Traffic to ensure timely deliveries and inventory adjustments.
- Maintained great working relationship with drivers and kept open communication.
- Worked within multiple systems such as AS400, Outbound scanning and AceNet
- Worked both Inbound and Outbound within the warehouse and have gained an expert knowledge on policies and procedures
- Member of the Safety Team and engaged in the STOP Program
- Knowledgeable of all programs and systems needed to do my job at a high level
- Excel at using RF gun to ensure my job is done at optimum level
Inventory Profiler
Ace Hardware
West Jefferson, OH
01.2015 - 12.2015
- Successfully maintained, cleaned and stocked promotional aisles
- Set forward bin locations for new Bag Goods Aisles and Reserve Locations
- Excelled at plugging, reserve purging and stocking
- Used computer system effectively to ensure proper handling of necessary duties
- Named Employee of the Month May 2015
Material Handler
Ace Hardware
West Jefferson, OH
07.2014 - 01.2015
- Was a member of the second hiring class
- Operated machinery safely and effectively
- Became proficient using RF Gun
- Successfully learned to Receive, Plug and Stock merchandise
Collections Coordinator
Cardinal Health
Columbus, OH
06.2010 - 09.2010
- Managed an accounts receivable portfolio for large hospital systems on the west coast.
- Collaborated with sales, pricing research and customer service to resolve customer issues.
- Constructed detailed spreadsheets for customers.
- Worked within multiple systems such as SAP and JP Morgan Chase.
Wells Fargo Bank Payment Research Associate
Fiserv
Columbus, Ohio
04.2003 - 06.2010
- Worked closely with Wells Fargo Bank customers and their payees to ensure that their payments are posted in a timely and appropriate manner within guidelines of established Service Level Agreements (SLAs).
- I displayed my organizational and communication skills by handling daily case notes between myself and our sponsors and myself and the client.
- Worked closely with collections to resolve both payment issues and posting issues for Wells Fargo customers.
- Worked with our Incident Team and Account Development Partner to establish and implement a quick resolution to situations impacting SLA’s.
- Assisted in the training and orientation of all new associates hired to the department.
- Collaborated with Account Development Partners at Fiserv to implement updates and improve the way we work payment inquiries, in an effort to enhance existing efficiencies and develop new ones.
- I have shadowed several teams across Fiserv to better understand the inner workings of the company. Through these experiences I have become a more knowledgeable and well rounded employee.
- Actively participated and developed a monthly incentive contest to further develop team interactions and improve team production numbers such as Average Handle Time, Closed Rate and Re-open Rate.
- Created and maintained spreadsheets reflecting the progress made by team members during team incentives.
- Frequently included on special projects to assist both my supervisor and team lead with incidents that affect our area. Considered a 'Go To' person within team and often work difficult or aged cases that need immediate resolution.
- Successfully meeting personal SLA requirements within two platforms and have received several awards for Commitment to Customer Service and Customer Compliments.
Assistant Store Manager
Lowe’s Home Improvement Warehouse
Columbus, Ohio
08.1996 - 08.2002
- Worked with the store manager to ensure policies and procedures were followed.
- Oversaw the best inventory in store and district history.
- Improved sales in every area of responsibility at least 25%.
- Was in charge of random register and safe audits.
- Had a Lowe’s commercial filmed from my Lumber/Building Materials area.
- Responsible for scheduling, ensuring proper training, hiring and firing employees.
- Worked directly with all my Department Managers to ensure customer issues were handled in a timely manner.
- Handled customer escalations and found solutions mutually beneficially to company and customer.
- Oversaw register deposits and withdrawals and money exchanging transactions.
- Oversaw faculty utility disbursement to billers.
- Oversaw all HR activity and reported violations to corporate and store manager.
- Responsible for A/R and A/P transactions.
- Responsible for inventory monitoring and checking all deliveries against inventory levels.
- District trainer on all power equipment; including forklifts, cherry picker, etc.
- Responsible for merchandising, ensuring proper labeling of merchandise.
Education
Associates Degree in Biology - Biomedical Engineering
Devry University
Columbus, OH 09.2007 - 12.2010
Associate of Science - Biology
The Ohio State University
Columbus, OH 09.1991 -
Skills
- Supply chain optimization
- Inventory management
- RF scanning
- Data analysis
- Warehouse organization
- Regulatory compliance
- Customer service
- Cross-team collaboration
- Process improvement
- Problem solving
- Training and development
- Effective communication
- Attention to detail
- Warehouse management
- Team leadership
- Warehouse operations
Timeline
Inventory Supervisor
Bath and Body Works, Limited Brands
07.2020 - 12.2024
Outbound Coordinator
Ace Hardware
12.2015 - 11.2019
Inventory Profiler
Ace Hardware
01.2015 - 12.2015
Material Handler
Ace Hardware
07.2014 - 01.2015
Collections Coordinator
Cardinal Health
06.2010 - 09.2010
Associates Degree in Biology - Biomedical Engineering
Devry University
09.2007 - 12.2010
Wells Fargo Bank Payment Research Associate
Fiserv
04.2003 - 06.2010
Assistant Store Manager
Lowe’s Home Improvement Warehouse
08.1996 - 08.2002
Associate of Science - Biology
The Ohio State University
09.1991 -