Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Lee Jr.

Hermitage,TN

Summary

Highly motivated and committed Healthcare professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Case Management Assistant

TriStar Centennial Medical Center
02.2024 - Current
  • Conducted regular follow-up calls with clients after discharge, ensuring they were well-supported in their recovery process.
  • Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
  • Contributed to efficient discharge planning, working closely with social workers and other team members to secure appropriate post-hospital care arrangements.
  • Supported interdisciplinary team meetings to create comprehensive case plans tailored to individual needs.
  • Maintained up-to-date and accurate contacts and progress note records.
  • Collaborated with insurance providers to obtain authorizations for necessary treatments or procedures, minimizing financial burdens on patients.
  • Participated in ongoing professional development opportunities to stay current on best practices in case management assistance.
  • Facilitated smooth transitions between care settings by arranging necessary transportation and communicating relevant information to receiving facilities.
  • Maintained detailed case notes documenting each interaction with clients, ensuring a consistent approach across the care continuum.
  • Ensured timely communication between healthcare providers, fostering a collaborative care environment for patients.
  • Monitored progress towards service plan goals.

Certified Medical Assiatant

Mental Health Cooperative
03 2023 - 02 2024
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Proficient in obtaining labs and administering vaccines and injections.
  • Obtain releases from PCPs, specialists, ER visits, and hospitalizations as needed for Consumer care.
  • Complete prior authorizations and attestations for medical medications.
  • Works collaboratively with care managers, internal providers, external providers, boarding homes, and other outside agencies to provide whole person, integrated care.

Certified Medical Assistant

Trinity Health Primary Care- Detroit
08.2021 - 06.2022
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Under physician direction and supervision, prepares patients for office visit, takes vital signs and records in medical record, obtains patient chief complaint, escorts patient to exam room, and prepares patient for physician visit.
  • Performs in-office testing at direction of physician/provider e.g. EKG's, vision testing, strep tests, urinalysis, injections, immunizations.
  • Assists physician/provider with completion of patient forms as requested by third parties.
  • Assist with copying of records for release of information requests
  • Checks MI immunization website when administering immunizations and updates registry
  • Complete referrals to specialist as ordered by provider.
  • Reports communicable diseases to the Health Department.

Patient Care Technician

Sinai-Grace Hospital
08.2009 - 07.2021
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Facilitated personal hygiene management, feeding and ambulation.

Patient Care Technician

Woodhull Medical And Mental Health Center
03.2014 - 09.2017
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Collected and transported specimens to prepare for lab testing.
  • Documented patient information and care activities in electronic health record.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Bachelor of Arts - General Studies

Saginaw Valley State University
University Center, MI
08.2022

Skills

  • Inventory and Supply Management
  • Appointment Scheduling
  • Medical Terminology
  • HIPAA Compliance
  • Patient Documentation
  • Specimens Collection and Processing
  • Phlebotomy
  • Patient-Focused Care
  • Immunization Administration
  • Professional Bedside Manner
  • Electronic Medical Records
  • Direct Patient Care

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CPCT/A - Patient Care Technician/Assistant

Timeline

Case Management Assistant

TriStar Centennial Medical Center
02.2024 - Current

Certified Medical Assistant

Trinity Health Primary Care- Detroit
08.2021 - 06.2022

Patient Care Technician

Woodhull Medical And Mental Health Center
03.2014 - 09.2017

Patient Care Technician

Sinai-Grace Hospital
08.2009 - 07.2021

Certified Medical Assiatant

Mental Health Cooperative
03 2023 - 02 2024

Bachelor of Arts - General Studies

Saginaw Valley State University

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