Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Eric Lewis

VA

Summary

Maintaining top customer satisfaction ratings for both service and sales by prioritizing customer service and delivering prompt, complete, and proficient support every time. Have a strong desire to meet company goals and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HVAC-R Service Technician

Coolray Heating And Air
Marietta, GA
03.2017 - 04.2020
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Installed components to improve HVAC system performance.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components and wiring.
  • Maintained Parts stock and equipment.
  • Enrolled customer into company maintenance plans
  • Educated customer on IAQ indoor air quality products.
  • Set equipment replacement leads to lead department.
  • Educated customer on filtration up-grade
  • Other duties assigned based on company needs.

HVAC-R Service Technician

One Hour Air Conditioning And Heating
Charlotte, NC
05.2014 - 10.2016
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Installed components to improve HVAC system performance.
  • Used electronic leak detection to locate refrigerant leaks.
  • Performed services and installation on warranty calls.
  • Discussed indoor air quality products to customer.
  • Set system equipment leads to lead department.
  • Set Electrical and Plumbing leads to appropriate department.
  • Set Mold and Remediation leads to lead department.
  • Written estimates for Air Duct Cleaning.
  • Written estimates for Aero-Seal Air Duct system.
  • Operated and performed Air Duct Cleaning as needed.
  • Operated and performed Aeroseal as needed.
  • Assisted Mold and Remediation Department as needed.
  • Installed IAQ products such as UVC Lamps, MPG filtration, Pan treatments.
  • Enrolled customer into company maintenance plan.
  • Assisted install Department as needed.

Maintenance Technician

One Hour Air Conditioning And Heating
Charlotte, NC
05.2013 - 05.2014

2013-2014

  • Performed preventive maintenance on heating and cooling systems.
  • Recommended products to customer based on customer needs and interest.
  • Demonstrate IAQ indoor air quality products to customer.
  • Set system replacement leads to lead department on systems 10+ years old.
  • Enrolled customer into maintenance plan.
  • Created written estimates for air duct-cleaning services.
  • Set plumbing leads for hot water heaters.
  • Set electrical Leads.
  • Set Mold and Remediation leads.
  • Disassemble blower wheel and housing for cleaning.
  • Cleaned AC coils and Pan.


Education

High School Diploma -

Joppatowne High School
Joppa, MD
05.2002

Skills

  • Energy Usage
  • Hand and Power Tools
  • Soldering Techniques
  • OSHA Regulations
  • Diagnostic Procedures
  • Duct Sizing and Design
  • Hazardous Waste and Disposal
  • Replacement and Repair Work
  • Leak Checks
  • Equipment Configuration
  • Defective Parts Disassembly
  • Duct Work

Accomplishments

  • Achieved $90,000 indoor air quality products and services year 2015.
  • Maintained Top achievement indoor air quality products.
  • Maintained Top achievement for maintenance plan enrollment.
  • Achieved $500,000 system sales and services 2015

Certification

  • EPA certified Universal.
  • Duct Performance course.

Timeline

HVAC-R Service Technician

Coolray Heating And Air
03.2017 - 04.2020

HVAC-R Service Technician

One Hour Air Conditioning And Heating
05.2014 - 10.2016

Maintenance Technician

One Hour Air Conditioning And Heating
05.2013 - 05.2014

High School Diploma -

Joppatowne High School
  • EPA certified Universal.
  • Duct Performance course.
Eric Lewis