ERIC LEWIS
LARAMIE,WY
Summary
Dynamic operations manager with a strong focus on employee training and project management. Known for optimizing workflows and fostering collaborative team environments, driving significant improvements in service delivery and operational standards.
Overview
38
38
years of professional experience
Work History
Head of Grounds
ACSD1
Laramie, Wyoming
04.2020 - Current
- Managed daily maintenance of grounds and landscaping facilities.
- Supervised team members in performing routine landscaping tasks.
- Trained new staff on equipment usage and safety protocols.
- Collaborated with architects on design plans for new construction projects related to landscaping elements.
- Oversaw all grounds maintenance staff, ensuring proper training and scheduling.
- Inspected equipment regularly to maintain safety standards and operational efficiency.
Transportation Specialist
ACSD1
Laramie, Wyoming
08.2019 - Current
- Safely transported students to and from school and events daily.
- Conducted pre-trip inspections to ensure bus safety and compliance.
- Communicated effectively with parents regarding schedule changes and concerns.
- Managed student behavior during transit to maintain a positive environment.
- Collaborated with school staff to coordinate transportation logistics efficiently.
- Adhered to local traffic laws and safety regulations consistently.
- Maintained accurate logs of routes, mileage, and incidents as required.
- Responded promptly to emergencies while ensuring student safety at all times.
Service Writer/Automotive Parts Specialist
Laramie GM
Laramie , WY
05.2011 - 05.2019
- Managed service requests and scheduled appointments for vehicle maintenance.
- Coordinated with technicians to ensure timely completion of repairs.
- Maintained accurate records of customer interactions and service history.
- Provided product knowledge and recommendations for automotive services.
- Resolved customer complaints and issues to enhance satisfaction levels.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.
Regional Operations Manager
Woodward Management group
Laramie, Wyoming
01.2007 - 03.2011
- Managed regional operations to ensure consistent service delivery across locations.
- Coordinated training programs to enhance staff skills and operational efficiency.
- Developed and maintained relationships with key stakeholders and partners.
- Led cross-functional teams to execute strategic initiatives effectively.
- Analyzed operational data to identify trends and inform decision-making processes.
- Oversaw hiring process for new employees in order to ensure compliance with company standards.
Platoon Leader
USAR/ARNG
Laramie , WY
05.1988 - 05.1996
- Developed and implemented tactical plans for effective team performance in diverse scenarios.
- Led training exercises to enhance team readiness and operational effectiveness.
- Coordinated logistics for equipment and personnel deployment in various missions.
- Managed daily operations to ensure adherence to military protocols and standards.
- Mentored junior soldiers by providing guidance and support during training activities.
- Conducted risk assessments to identify potential hazards during field operations.
- Facilitated communication between units to improve collaboration and mission success.
- Evaluated terrain conditions for possible routes of advance or withdrawal for units under command.
Education
Philosophy
University of Wyoming
Laramie, WYSkills
- Team building
- Employee training
- Logistics management
- Problem solving
- Service communication
- Schedule coordination
- Attention to detail
- Project management
- Risk assessment
- Operational efficiency
- Facility maintenance
- Developing agendas
- Game plays
- Recruitment
- Youth mentor
- Group facilitation
- Interpersonal relationships
- Event scheduling
Affiliations
coach for girls volleyball
Timeline
Head of Grounds
ACSD1
04.2020 - Current
Transportation Specialist
ACSD1
08.2019 - Current
Service Writer/Automotive Parts Specialist
Laramie GM
05.2011 - 05.2019
Regional Operations Manager
Woodward Management group
01.2007 - 03.2011
Platoon Leader
USAR/ARNG
05.1988 - 05.1996
Philosophy
University of Wyoming