Eric Linder
St. Francis,MN
Summary
Passionate and committed to positively impact residents and help staff by building trust and deep connections. Skilled in working under pressure and responding to high-stress situations calmly and with empathy.
Overview
5
5
years of professional experience
Work History
Guest/Food Service
Kwik Trip
St. Francis, Minnesota
10.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Communicated effectively with guests when they don't understand policies, discounts, and procedures.
- Resolving conflicts in a calm manner when guests express anger or disappointment over personal problems or frustrations over something in the store.
- Learned other teammates' work tasks to train as backup.
- Maintained clean workspaces by following sanitation and food safety guidelines.
Manager
Golden Wheel Amusements
Anchorage, Alaska
07.2021 - 09.2022
- Fostered a positive atmosphere by building relationships and connections with fellow workers.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to improve efficiency in service.
- Maximized performance by monitoring daily activities to see where we can improve and mentoring team members.
- Handled all the stocking and organization of food supplies, beverages, oil, and equipment.
Non-Profit Staff: Communications/School Leader
Youth With A Mission Los Angeles
Los Angeles, CA
06.2018 - 07.2021
- Fostered a safe atmosphere for an in-residence 5 month Discipleship School made up of students from various backgrounds and countries. 3 months of that spent on our Los Angeles campus, and 2 months spent on an international outreach.
- Practiced empathy and active listening while meeting with six diverse students weekly over a course of 3 months to help them process the school, and come up with ways they can pursue growth.
- Co-led and organized a 2 month outreach to Brazil that involved managing a budget, building relationships with churches and contacts, and organizing ministry opportunities.
- Worked alongside a team in Communications to help inform people about our programs and walk them through the application process.
Education
Capella University
Minneapolis, MN04.2026
High School Diploma -
St. Francis High School
Saint Francis, MN06.2017
Skills
- Creative Thinking
- Calm and Professional Under Pressure
- Active Listening
- Verbal and Written Communication
- Empathetic
- Teamwork and Collaboration
Professional References
- Gina Loe: Manager of Training and Development, Nystrom and Associates in Arden Hills.
- Autumn Phillips: Urban and Arts Discipleship School Pioneer and Leader, Youth With a Mission Los Angeles
Timeline
Guest/Food Service
Kwik Trip
10.2021 - Current
Manager
Golden Wheel Amusements
07.2021 - 09.2022
Non-Profit Staff: Communications/School Leader
Youth With A Mission Los Angeles
06.2018 - 07.2021
Capella University
High School Diploma -
St. Francis High School