ERIC LINDHOLM
Huntley,IL
Summary
Dynamic hospitality leader with over 15 years of progressive Leadership experience in upscale dining and private club environments. Known for driving $10M+ operations, leading 100+ team members, and executing elevated guest experiences. Combines strategic financial acumen with hands-on Leadership and team empowerment. Passionate about creating world-class environments where culture, performance, and hospitality excellence intersect. Now seeking to align with a forward-thinking hospitality organization where growth and leadership matter.
Overview
15
15
years of professional experience
Work History
Clubhouse Manager
The Club at Wynstone
North Barrington, IL
01.2025 - Current
- Lead full clubhouse operations for a prestigious private country club, overseeing dining, events, member relations, and team performance.
- Partner with the Executive Chef and Events Director to elevate dining and private event experiences.
- Instilled a culture of service excellence and accountability, streamlining training, SOPs, and guest service standards.
- Oversaw hiring, scheduling, and leadership development across all clubhouse departments.
General Manager
Shaw’s Crab House & Tokio Pub
Schaumburg, IL
02.2013 - 01.2025
- Promoted to General Manager in 2022 of this iconic $10M AUV concept, overseeing all aspects of a high-volume, dual-brand restaurant.
- Directed over 100 team members, including 3 Executive Chefs, 3 Sous Chefs, and 4 FOH Managers.
- Led full P&L ownership, budgeting, cost control, and labor strategy, while consistently exceeding financial targets.
- Elevated team culture, improving retention, training quality, and leadership pipelines.
- Drove local marketing, seasonal promotions, and private dining revenue initiatives.
- Developed a strong cross-functional leadership style grounded in mentorship, accountability, and hospitality excellence.
- Achieved top marks in LEYE internal audits and guest satisfaction metrics, year after year.
Assistant General Manager
Biaggi’s Ristorante Italiano
Naperville, IL
03.2010 - 01.2013
- Managed FOH operations, hiring, inventory, and service standards in a high-volume, scratch-kitchen Italian concept.
- Oversaw a team of over 40 people, including servers, bartenders, and floor supervisors.
- I drove wine and beverage programs while maintaining tight cost controls.
- Collaborated on new menu rollouts, private event offerings, and team training.
Skills
- Multi-unit and high-volume operations
- P&L management and financial oversight
- Team development and mentorship
- Guest experience and service excellence
- Culture, leadership, and talent retention
- Labor and COGS controls
- Private dining and banquet execution
- Workflow optimization
- Strategic planning
- Compliance and health standards
Timeline
Clubhouse Manager
The Club at Wynstone
01.2025 - Current
General Manager
Shaw’s Crab House & Tokio Pub
02.2013 - 01.2025
Assistant General Manager
Biaggi’s Ristorante Italiano
03.2010 - 01.2013
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