Summary
Work History
Education
Skills
Timeline
Generic

Eric Long

Madison

Summary

Dynamic and results-driven professional with proven expertise in customer service and team leadership at Family Dollar. Recognized for enhancing operational efficiency and problem-solving skills while managing cash handling processes. Adept at adapting to new challenges, ensuring high-quality standards, and maintaining accuracy in financial reporting.

Developed leadership and customer service skills in fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into new field where these skills can drive success and foster positive outcomes.

Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.

Work History

Cashier Team Lead

Family Dollar
09.2024 - 10.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Assmebler

Life Style Staffing
08.2024 - 09.2024
  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.
  • Improved assembly line versatility by quickly adapting to new product launches.

Education

Anatomy

The Rayen School
Youngstown, OH
06-2002

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling

Timeline

Cashier Team Lead

Family Dollar
09.2024 - 10.2024

Assmebler

Life Style Staffing
08.2024 - 09.2024

Anatomy

The Rayen School