Eric Longton
Albany
Summary
HVAC professional with proven track record of maintaining and repairing heating and cooling systems to ensure peak performance. Known for strong collaborative skills and achieving high-quality results under varying conditions. Expertise in system diagnostics and preventive maintenance, coupled with reliable and adaptable work ethic.
Overview
29
29
years of professional experience
Work History
Heating and Air Conditioning Service Technician
Air Doctor Air Conditioning & Heating
04.2023 - Current
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Ensured safety compliance with proper installation of heating and cooling equipment, following industry standards and regulations.
- Increased repeat business by building strong relationships with clients and offering tailored solutions to their HVAC needs.
Owner Operator of Longton’ Construction
Self
06.1996 - 04.2023
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Improved team productivity by introducing innovative project management tools and techniques.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
High School Diploma - General Studies
Mont Pleasant High School
Schenectady, NY06.1984
Skills
Estimating jobs, drawing blueprints, Corresponding with customers over daily plans, framing, footings, pouring concrete, installing foundations, framing, roofing, siding, windows, doors, sheet rock, taping, painting, tile, and hardwood floors, everything to do with house, plumbing, electrical and hiring in firing of workers Work with the air doctor, installing heating into cooling equipment, ductwork duct, cleaning, and service
Timeline
Heating and Air Conditioning Service Technician
Air Doctor Air Conditioning & Heating
04.2023 - Current
Owner Operator of Longton’ Construction
Self
06.1996 - 04.2023
High School Diploma - General Studies
Mont Pleasant High School
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