Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Eric Lopez

Jacksonville,FL

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged my cash handling expertise and exceptional customer service skills at Wendy's International, LLC. By fostering positive relationships and maintaining high accuracy in transactions, I contributed significantly to operational efficiency and customer loyalty, ensuring meticulous cash drawer balancing and inventory management. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

1
year of professional experience

Work History

MacDonalds

Maintenance Crew Member
02.2024 - 07.2024

Job overview

  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Fostered a positive work environment by providing training and guidance for junior crew members as needed.

Wendy's International, LLC

Cashier
09.2023 - 02.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Welcome Food Store

Cashier
02.2024 - Current

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Thomas Jefferson Arts Academy
Elizabeth, NJ

Associate Of General Studies from Art Education
05.2021

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Payment Collection
  • Refund handling
  • ID Verification
  • Inventory Management
  • Currency counting

Languages

Spanish
Limited Working

Timeline

Maintenance Crew Member

MacDonalds
02.2024 - 07.2024

Cashier

Welcome Food Store
02.2024 - Current

Cashier

Wendy's International, LLC
09.2023 - 02.2024

Thomas Jefferson Arts Academy

Associate Of General Studies from Art Education

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Eric Lopez