Eric Lopez

• Ensure assigned equipment complies with Department of Transpiration (DOT) regulations and safety standards.
• Maintain familiarity with the Federal Motor Carrier Safety Regulations Handbook to Ensure compliance.
• Perform routine inspections, maintenance, and repairs to keep vehicles in optimal working condition.
• Load and unload customer product with a focus on quality control and product integrity.
• Ensure timely and accurate accurate completion of delivery paperwork and submit it promptly.
• Schedule and coordinate vehicle maintenance with the shop foreman and dispatchers.
• Keep assigned vehicles clean, organized, and presentable at all times.
• Follow all standards operating procedures (SOPs) and safety protocols to maintain a safe work environment.
• Execute additional duties as assigned by upper management.

• Perform routine roadway, roadside and structural activities and complete required documentation.
• Restore roadway surface maintain its integrity, and complete accurate reports.
• Establish traffic control when performing roadway activities. Create a safe environment for workers and motorists.
• Train and operate medium and heavy equipment that si associated with routine maintenance and construction. Also perform preventative maintenance and minor repairs including daily inspection on equipment assigned to operate.
• Efficiently use and operate a variety of hand and power tools to perform all types of maintenance.
• Be available to respond to call outs in emergency situations except for extreme justifiable situations.
• Remove litter, debris, trash and hazardous objects from the roadway and shoulders.
• Repair or replace guardrail, markers, signs, posts, guidepost, and damaged fences.

• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Dropped and hooked trailers and changed configuration of equipment.
• Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
• Operated with safety and skill to avoid accidents and delays.

• Use hand tools to dig around existing utility structures to prevent damage.
• Load and unload equipment and materials
• Keep worksite clean and organized free from unnecessary hazards
• Perform regular maintenance and cleaning on assigned vehicles and equipment
• Maintain all industry required Operator Qualifications
• Perform other responsibilities as requested by leadership

• Dug ditches around storage tanks.
• Installed and repaired pipes, valves and pumps when on job sites.
• Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
• Offloaded and loaded crane load and assisted crane operator.
• Performed manual operating and maintenance duties in compliance with company quality standards.
• Used hand and power tools safely and efficiently, following manufacturer and company directions.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Learn to replace vehicle glass through classroom work and/or practical application by Quality Manager(s) or a certified technician mentor(s) utilizing the Safelite Way of Fitting process
• Learn to recalibrate Advanced Driver Assistance Systems utilizing Safelite tools and processes Expected to sign an Installation Compliance Agreement (ICA) and pass our SafeTechTM certification before graduating and becoming a Technician
• Trained on delivering unparalleled customer delight through customer service modules and role play scenarios
• Educated on work order and customer administration through Safelite's handheld Mobile Resource Management (MRM) technology
• Safely operate a variety of vehicle glass tools including our True Seal, Ezi-
• WireTM, and Glass Table System (GTS)
• Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday
• Have a strong mechanical aptitude with the ability to demonstrate extensive knowledge of the Safelite Way of Fitting process.

• Assume full responsibility for the department in the absence of the director or department head
• Response to guest service interactions in a professional and timely manner, achieving positive resolutions
• Promote and develop team- orientated philosophy stressing the importance for providing unparalleled commitment to excellence in service
• Manage a smooth, efficient, cost effective operation to include labor management, supervision of all aspects of services and inventory control
• Oversee quality hiring, training, and succession planning processes that encompass the company’s diversity commitment.

Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis through their stay. Stock the mini-bar cart with the necessary items in order to maintain the par level on a daily basis. Maintain a fully stocked inventory of mini-bar items. If par level is low, order the necessary items from the warehouse. Inventory all guests mini-bars on a daily basis and post the appropriate charges to the room prior to guest departure. Maintain and complete assigned floors and rooms requesting Mini-Bar service. Maintain the highest level of customer service and display professionalism at all times. Ensure rotation of all mini-bar products. Knowledge of Hotsos and Opera software.