Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

Eric Lord

Macon,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I want to utilize my skills, ambition, and experience to contribute to the growth and operations of an organization.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Apprentice Wireman

Georgia Power
01.2021 - Current


  • Layout and construct new and existing control houses according to blueprints.
  • Install and wire relays, current transformers, station service breakers, etc.
  • Contribute to timely project completion with efficient cable pulling and termination tasks.
  • Work side by side with experienced wiremen to complete complex tasks, developing new skills and knowledge in the process.
  • Assist in troubleshooting electrical issues, helping to maintain a safe working environment for all team members.
  • Manage tools and equipment inventory, maintain organization for easy access and improved workflow.

Customer Manager/ Sales

First Environmental Nationwide
08.2019 - 01.2021
  • Responsible for providing customers/clients with all industrial cleaning. (i.e. hydroblasting, vacuum truck services, tank cleaning, plant closure services, 24/7 emer. spill response, etc.
  • Improved customer satisfaction by addressing and resolving any industrial cleaning needs within the facility.
  • Managed customer accounts for optimal performance, ensuring timely maintenance and accurate records.
  • Developed strong relationships with clients through consistent communication and proactive problem-solving.


Assistant Chief Dispatcher

Norfolk Southern Corporation
04.2017 - 08.2019
  • Responsible for directing and overseeing safe and efficient train movement across Georgia Division territories.
  • Maintained train schedules and met deadlines on departures and arrivals.
  • Worked closely with upper management and field managers to effectively plan and repair any mainline issues that arose.
  • Worked side by side with other departments to keep freight fluid throughout the assigned territory as well as adjoining territories.


Train Dispatcher

Norfolk Southern Corporation
03.2015 - 04.2017
  • Streamlined communication processes for better coordination between train crew and dispatch center.
  • Reduced delays by optimizing train routing and resolving conflicts in a timely manner.
  • Collaborated with maintenance teams to ensure track availability and minimize service disruptions.
  • Provided comprehensive dispatcher training to new hires, in a skilled and prepared workforce.

Yardmaster

Norfolk Southern
04.2013 - 03.2015
  • Responsible for directing and overseeing safe and efficient train movement throughout rail yard.
  • Delegated duties to train crews such as pulling and placing cars for outbound trains.
  • Managed hump operations via class yard where inbound trains were separated and placed on next train for destination.
  • Reduced train dwell time by utilizing yard layouts and streamlining switching procedures.
  • Coordinated with other depart teams to ensure successful completion of complex rail operations.

General Yardmaster

Norfolk Southern
02.2012 - 04.2013
  • Responsible for directing and overseeing safe and efficient train operations throughout railyard.
  • Supervised multiple train crew employees per shift.
  • Reduced train dwell time by optimizing yard layouts and streamlining switching procedures.
  • Planned and forecasted builds on inbound and outbound trains in conjunction with adjoining territories.

Locomotive Engineer

Norfolk Southern
01.2010 - 02.2012
  • Operated freight trains safely and efficiently while complying with the Federal Rail Administration guidelines.
  • Safely handled trains via train speed, throttle modulation, air brakes, and dynamic braking.
  • Improved rail safety by conducting thorough pre-trip inspections and adhering to industry regulations.
  • Reduced fuel consumption with strategic train handling techniques.
  • Coordinated with yardmasters to ensure the efficient movement of trains within rail yards.

Conductor

Norfolk Southern
05.2007 - 01.2010
  • Responsible for keeping train and crew in compliance with all federal rail administration laws as well as railroad rules and regulations.
  • Received and transmitted information via radio or telephone to engineers and/or other stations such as dispatcher's office or yard master/train masters.
  • Made train line repairs such as air hoses, broken knuckles, knuckle pins, and cut levers.
  • Ensured proper cargo and weight distribution throughout the train.
  • Reviewed schedules and shipping records for proper paperwork when transporting hazardous material.

Education

Business Management

Colorado Technical University
Colorado Springs, CO

GED -

Central Georgia Technical College
Macon, GA
05.2005

Accomplishments

  • Received a 12-year injury-free award with Norfolk Southern and remain injury-free in the workplace.
  • Served as a safety committee member for 4 years with "Operation Life Saver".


Certification

CDL Class A

Locomotive Engineer (FRA Certificate)


Timeline

Apprentice Wireman

Georgia Power
01.2021 - Current

Customer Manager/ Sales

First Environmental Nationwide
08.2019 - 01.2021

Assistant Chief Dispatcher

Norfolk Southern Corporation
04.2017 - 08.2019

Train Dispatcher

Norfolk Southern Corporation
03.2015 - 04.2017

Yardmaster

Norfolk Southern
04.2013 - 03.2015

General Yardmaster

Norfolk Southern
02.2012 - 04.2013

Locomotive Engineer

Norfolk Southern
01.2010 - 02.2012

Conductor

Norfolk Southern
05.2007 - 01.2010

Business Management

Colorado Technical University

GED -

Central Georgia Technical College

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