Eric Lorentz
Cincinnati,OH
Summary
I am committed to delivering a positive customer experience. My expertise in product demonstration and robust networking skills have led to partnerships and innovative service solutions. Leveraging communication and safety awareness, I deliver on performance indicators, underscoring my commitment to excellence and continuous improvement.
Overview
6
6
years of professional experience
Work History
Installer
Departure Media
Charleston, SC
11.2023 - Current
- Installed advertisement signage within CVG Airport on schedule.
- Identified safety concerns and proposed enhancements to installation procedures.
Customer Success Executive
OttonomyIO
Cincinnati, OH
03.2022 - 02.2024
- Showcased robotic delivery capabilities to key stakeholders at CVG Airport, including executives and representatives at dining establishments.
- Forged partnerships and built a rapport with restaurant managers to pilot the gate-side robotic delivery of food to travelers.
- Assisted airport customers to ensure positive experiences with the delivery model
Product Sales Specialist
Cronin Ford Motor Company
Harrison, OH
03.2021 - 12.2021
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Delivery Driver
Prime Prosepects
Cincinnati, OH
05.2019 - 03.2021
- Verified deliveries against shipping instructions prior to delivering to customers.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Provided comprehensive details to drivers for successful delivery.
Education
Some College (No Degree) - Business
Northern Kentucky University
Highland HeightsSome College (No Degree) - Sport And Fitness Administration/Management
University of Dayton
Dayton, OHSkills
- Ensuring a positive customer service experience
- Safety awareness
- Demonstration of Product
- Networking
- Communication
Languages
English
Professional
Websites
Timeline
Installer
Departure Media
11.2023 - Current
Customer Success Executive
OttonomyIO
03.2022 - 02.2024
Product Sales Specialist
Cronin Ford Motor Company
03.2021 - 12.2021
Delivery Driver
Prime Prosepects
05.2019 - 03.2021
Some College (No Degree) - Business
Northern Kentucky University
Some College (No Degree) - Sport And Fitness Administration/Management
University of Dayton
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