Eric Lotspeich

• Negotiate new business and service contract renewals, regulatory and compliance services, trainings, upsell/cross-sell, and facilitate legal review.
• Manage 200+ accounts totaling over $12.4 million in revenue for FY2024, including Key Accounts.
• Clientele includes, but not limited to, Biotech, Pharma, Academia, local State and Federal accounts, as well as publicly and privately held companies.
• AOT Attainment

-FY2024 – 114%

-FY2021 – 115%

-FY2022 – 107%

-FY2023 – 102%

-FY2024 – 105%

• Nominated to participate in several Kaizen/PPI panels to improve processes and procedures.
• Responsible for tracking customers and pipeline using SAP application.
• Lead sales rep and responsible for interviewing and training new employees.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.

• Responsible for obtaining new business and growing existing base of 150 clients, including Fortune 100 companies.
• A top Account Relations Manager in both new accounts and revenue generation.
• Prospected in-person and via telephone to schedule meetings with new business opportunities to present our suite of services.
• Developed pricing strategies, proposals, and quoted opportunity.
• Played an integral role in the growth of American Internet Services in becoming the largest data center/collocation provider in San Diego.
• Grew customer base by 165% by marketing effectively through client/prospect presentations and networking programs.
• Exceptional client communication and rapport building skills.
• Parted organization at 116% of year-to-date plan.

• Responsible for contacting 80-100 prospects daily to generate new business.
• Consistently won weekly sales awards.
• Actively involved in a goal oriented, competitive sales environment.
• Consistently turned cold leads into new clients.

• Gained knowledge in the banking industry as a Customer Service/Sales Representative.
• Ranked in the top 5% in sales for San Diego Market area for 2002 and 2003.
• Responsible for opening new accounts and managing customer portfolios.