Eric Lowe
Raleigh,NC
Summary
I am an operations professional with extensive background in optimizing workflows and supporting operational efficiency. Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Known for strong organizational abilities and attention to detail.
Overview
22
22
years of professional experience
Work History
Operations - Assistant PC Manager
Hajoca Corporation
Raleigh, United States
06.2022 - Current
- I work with the Profit Center Manager in developing and executing strategies to drive sales and profitability, ensuring that sales, gross profit, and profit-sharing goals are achieved
- Act as the manager when the manager is not present on-site
- Assist with recruiting, developing, training, coaching, and evaluating the Profit Center team
- Build relationships in the community to understand the marketplace, identify new markets, and increase market share
- Provide backup to the Profit Center team by assist with servicing customers, inventory control, shipping and receiving, warehousing, and sales
- Analyze performance data and implement strategies to increase sales, improve operating efficiencies, increase ROI and profit sharing
Software Engineer
PetsUnite
Raleigh-Durham-Chapel Hill, United States
05.2022 - 05.2023
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Conducted thorough code reviews to identify potential areas for improvement, ultimately enhancing code quality across all projects handled by the team.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Enhanced user experience by designing intuitive interfaces and incorporating user feedback into continuous improvements.
Operations Manager
Hajoca Corporation
Raleigh-Durham, United States
05.2009 - 07.2022
- I supervised 16 co-workers, schedule and train staff to ensure efficient, effective, and profitable operation of all job functions
- Assisted in the recruitment, development, training, coaching, evaluation and management of the Profit Center team
- Analyzed sales and inventory performance reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing from 18% to 23%
- Reviewed daily sales and inventory reports and address issues immediately
- Evaluated inventory management reports regularly to ensure an accurate and efficient annual Physical Inventory
- Resolved all customer, vendor, and carrier complaints and disputes quickly and effectively
- Ensured the Profit Center conducts all business in accordance with Company policy and procedures
- Maintained and insist upon a safe working environment in compliance with the company's Safety Standards, OSHA and any other applicable regulations
- Safeguard and maintain all Profit Center assets - buildings, fleet, equipment, inventory and receivables
- Performed other reasonably related duties as assigned by immediate supervisor and other management as required
Configuration Analyst
Ferguson Enterprises
Northeast Region
01.2003 - 02.2008
- Analyzed changes of product design to determine the effect on the end product design and function
- Determined and prepare documentation necessary for change
- Coordinated with customers and manufacturers to determine a process for change reporting
- Reviewed changed data and change documenting activities to ensure adherence to configuration management procedures and policies
- Streamlined the deployment process for new applications through effective collaboration with development teams on optimal configurations settings.
- Supported customers and government teams with accurate, timely information on infrastructure system and service configuration items.
Education
Some College (No Degree) - Computer Programming
North Carolina State University
RaelighSkills
- Full-Stack Development
- Git
- GitHub
- Positive attitude
- Attention to detail
- Professional and friendly
- MS office
- Relationship building
- Database management
- Spreadsheet management
- Inventory management
- Inventory purchasing
- Strong problem solver
- Multitasking Abilities
Timeline
Operations - Assistant PC Manager
Hajoca Corporation
06.2022 - Current
Software Engineer
PetsUnite
05.2022 - 05.2023
Operations Manager
Hajoca Corporation
05.2009 - 07.2022
Configuration Analyst
Ferguson Enterprises
01.2003 - 02.2008
Some College (No Degree) - Computer Programming
North Carolina State University