Eric Taylor

Eric is a dedicated professional who joined DXC in October 2005 as a Deskside Technician at Bell Helicopter. In 2008, he transitioned to Level 2 remote support and excelled in this role. In 2010, Eric seized the opportunity to join the Mobility Team. Currently, he thrives in his position, providing exceptional 24/7 internal support to Ingalls, Raytheon, WEX, and CSC. His commitment to delivering top-notch service is evident in his consistent performance and unwavering dedication to clients.

• Team leader of 3 staff members.
• Achieved deployment and management of 3500 + IOS devices through effectively coordinating with client to meet the needs of Ingalls Shipbuilding.
• Documented and resolved issues with open source content in Digicert CBA process which led to fewer outages.
• Resolved multiple product issues through customer testing, troubleshooting, log review, Working hand in hand with customer and vendor to improve enterprise application deployment and management.

• VMWare AirWatch Associate Accreditation, 07/2016
• VMware AirWatch Professional Accreditation: Enterprise Mobility, 07/2016
• Microsoft Intune introduction certified training, Completed

• Xenmobile Administrator 10 years. Run and maintain as well as configuration of DEP/VPP as well as building the current Xenmobile 10.16 environment for Ingalls as well as any number of special projects.
• Symantec MFA project, incorporating multi-factor authentication for smartphones with Xenmobile 10.7.
• Mobile Iron Administrator, run and maintain of environment for WEX inc.

25 years of IT experience all on ITAR accounts.  15 years of Mobile Device Management experience.