Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Luczak

HAM LAKE,MN

Summary

Hardworking and passionate worker and problem-solver dedicated to streamlining operations to decrease costs and promote efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

Hardscape Foreman

Habitat Doctor
06.2020 - Current
  • Project efficiency by effectively delegating tasks and managing crew schedules.
  • Operate and maintain heavy equipment.
  • Increased client satisfaction through timely completion of hardscape projects and attention to detail.
  • Improved team productivity by providing clear instructions, setting expectations, and leading by example.
  • Construct Patios, retaining walls, decks, and porches.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Resolved client concerns promptly, maintaining open lines of communication throughout each project''s duration.
  • Mentored junior crew members to improve their technical skills and overall job performance in the field.
  • Maintaine tools and equipment to foster safe and consistent operation.

Demolition Specialist

Tandem Takeup LLC
01.2011 - 01.2021
  • Completed projects on time and within budget by managing resources effectively.
  • Improved project efficiency by developing and implementing detailed demolition plans.
  • Established a strong reputation as a reliable Demolition Specialist, leading to an increase in repeat business from satisfied clients.
  • Actively participated in professional development opportunities, staying current on industry trends, technologies, and best practices.
  • Utilized advanced machinery and equipment for precise building deconstruction, minimizing waste generation.

Flooring Sales Specialist

CAP Carpet And Flooring
02.2018 - 06.2020
  • Day to day emails, phone calls and follow ups.
  • Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
  • Developed strong relationships with customers and builders, leading to repeat business and referrals.
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
  • Discussed pricing, additional charges, and payment plans during sales process.
  • Assisted customers with selecting appropriate floor types and styles.
  • Provided detailed product information to clients, enabling them to make informed decisions about their purchases.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Negotiated contracts with suppliers for better pricing deals that allowed us to offer more competitive prices without sacrificing profit margins.
  • Offered exceptional after-sales support, addressing client concerns and ensuring overall satisfaction.

Warehouse Manager

CAP Carpet And Flooring
01.2009 - 01.2019
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.

Education

Associate of Arts - Business Administration

Century College
White Bear Lake, MN
12.2008

Skills

  • Project Management
  • Polite and courteous
  • Relationship building
  • Communication
  • Problem-solving
  • Customer Service
  • Patio and Retaining Wall Construction
  • Operate heavy machinery
  • Fence Installation
  • Drainage solutions
  • Excavation techniques
  • Concrete installation
  • Stone masonry
  • Planting
  • Attention to detail

Timeline

Hardscape Foreman

Habitat Doctor
06.2020 - Current

Flooring Sales Specialist

CAP Carpet And Flooring
02.2018 - 06.2020

Demolition Specialist

Tandem Takeup LLC
01.2011 - 01.2021

Warehouse Manager

CAP Carpet And Flooring
01.2009 - 01.2019

Associate of Arts - Business Administration

Century College

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Eric Luczak